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Experienced Banking Professional with 8 years of exposure in Retail Banking, Investment Banking & Capital Market. Managed diverse client portfolios, ensuring prompt and accurate execution of transactions and requests across Retail Banking. Developed and maintained a strong network of business contacts, generating new business opportunities and referrals. Demonstrating exceptional leadership qualities, cultivating a collaborative atmosphere, and promoting effective management practices while exhibiting excellent communication skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.

Customer Service Specialist with over 15 years of extensive expertise in collections and customer support, demonstrating proficiency in HIPAA compliance and banking operations. Skilled in enhancing customer satisfaction and operational efficiency through innovative solutions and strong communication skills. Passionate about fostering teamwork and streamlining processes to drive improvements in client experience and retention.

A skilled and effective customer service professional with over 12 years supervisory experience. Proven track record in resolving and reducing customer complaints and meeting customer service level agreements. Responsible for successful strategic initiatives to improve team productivity and increase staff retention. A decisive action-orientated manager who successfully takes complete ownership of the customer service function.

Mohammed Rizwan

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Bachelor in Computer Application - Computer Science

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Bachelor in Computer Application - Computer Science

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