Summary
Overview
Work History
Education
Skills
Interests
Accomplishments
Declaration
Timeline

Mohammed Saad Uddin Zain

Customer Service Executive
Hyderabad

Summary

Dynamic professional seeking a challenging opportunity within a forward-thinking organization that values innovation and responsibility. Eager to leverage skills and experience to tackle complex assignments while contributing to the overall growth and success of the company. Committed to continuous personal and professional development, with a strong desire to enhance expertise in a collaborative environment. Prepared to bring a proactive approach and dedication to achieving organizational goals.

Overview

3
3
year of professional experience
2
2
Languages

Work History

Customer service

Altruist Technology private limited
  • 1 year Experience.

Customer service

InTouchCX (MNC)
  • 8 months experience.

Customer Service Representative

Foundever
09.2024 - Current
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.

Education

Board of Secondary (SSC) -

MS Creative School
01.2019

GPA: 9.7

Intermediate -

Dynamic Success Junior College, Hyderabad, India
01.2021

Bachelor of Commerce -

Osmania University , Hyderabad, India
04.2001 -

Skills

Ms Office's-word, MS- Excel, MS Power Point Presentation

Interests

Playing cricket, Exploring new places

Accomplishments

  • Excellent typing speed.
  • Got awards in sports.
  • Secured first position in powerpoint presentation.
  • Certified in training course of information technology enable services from SAFA training centre.

Declaration

I hereby declare that the facts given above are genuine to the best of my knowledge and belief.

Timeline

Customer Service Representative - Foundever
09.2024 - Current
Osmania University - Bachelor of Commerce,
04.2001 -
Customer service - Altruist Technology private limited
Customer service - InTouchCX (MNC)
MS Creative School - Board of Secondary (SSC),
Dynamic Success Junior College - Intermediate,

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Mohammed Saad Uddin ZainCustomer Service Executive