MOHAMMED SADAM HUSSAIN

• Managed background verification and candidate communication, including drug testing policy/process inquiries and adjudication.
• Successfully launched Random Drug Testing at 108 US Sort Centers, receiving recognition for excellence from the Program Manager.
• Developed SOPs for employee roster and selection audits, working independently with vendors to resolve discrepancies.
• Ensured timely and accurate response to HR-related Trouble Tickets within SLA guidelines.

• Developed and implemented human resources policies and procedures and disseminated through employee handbooks, communications, and meetings.
• Enhanced employee engagement by implementing innovative HR programs and initiatives.

• Reduced time spent on repetitive tasks through automation of HR processes, allowing more focus on strategic initiatives.

• Assigned and prioritized HR Trouble Tickets, ensuring timely resolution.
• Managed payroll corrections, timecard updates, and provided mentorship to new hires.
• Conducted audits for accuracy and compliance, contributing to improved customer service satisfaction.

• Handled sensitive information discreetly while maintaining confidentiality and trust amongst employees.
• Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.

• Improved overall business performance by assisting various departments in creating action plans based on audit findings and recommendations.
• Promoted ethical conduct throughout the company by fostering a culture that values accountability, integrity, transparency, and professionalism among employees.
• Enhanced internal audit processes by implementing risk-based strategies and methodologies.
• Supported efficient resource allocation by prioritizing high-risk areas for auditing based on an ongoing assessment of organizational needs and objectives.
• Performed internal audits, enhanced controls, and ensured timely financial reporting.
• Prepared comprehensive reports, supporting documentation, and monthly/quarterly financial closing activities.

• Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
• Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
• Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
• Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.

• Conducted internal audit assignments identifying control weaknesses and providing recommendations for improvement, leading to strengthened financial systems.
• Prepared reports and materials to assist with audits.
• Managed multiple client accounts, maintaining positive relationships and delivering exceptional service.
• Conducted statutory and concurrent audits for major clients, ensuring timely, error-free reporting.
• Supported financial closing activities and adhered to strict deadlines in a fast-paced setting.