Experienced fraud investigator adept at uncovering and mitigating various types of fraudulent activities. Skilled in conducting thorough investigations, analyzing data, and implementing preventive measures. Seeking managerial roles within fraud teams to leverage expertise in leading teams, developing strategies, and optimizing fraud detection and prevention processes.
Overview
5
5
years of professional experience
Work History
Risk Analyst
Novorise Fintech India Private Limited
Gurgaon
05.2021 - Current
Crafted visual representations and organized data sets within the Metabase to analyze and mitigate fraudulent activities tied to business proposals and financial losses.
Monitor consumer transactions and account activities vigilantly, proactively detecting potential fraud like identity theft, account takeover, organized scams, and flagged risks.
Worked closely with internal departments like disputes, recoveries, and compliance to ensure smooth coordination and alignment in addressing operational challenges and regulatory needs.
Led thorough training sessions for new hires, covering investigation protocols and compliance intricacies, while also reviewing their work for proficiency and adherence to standards.
Efficiently handled escalated cases, ensuring timely resolution within SLA and implementing precise and efficient strategies for each situation.
Also, worked closely with stakeholders on diverse projects, including cryptocurrency transactions and Merchant Cash Advance (MCA) fraud, while vigilantly monitoring Russian transactions during the Russia-Ukraine conflict for risk mitigation.
Collaborated across teams to strengthen fraud prevention, contributing to activities like periodic reviews and Know Your Customer (KYC)/Know Your Business (KYB) processes to collectively safeguard against fraud and enhance security measures.
Fraud Officer
HSBC Electronic data processing management Ltd
11.2020 - 05.2021
Engaged in thorough inquiries with reporting customers concerning their transactions, while also guiding them through the refund process to ensure clarity and assistance throughout the resolution journey.
Leveraged a suite of diverse applications to investigate transaction details, login locations, device history, and discern the nature of fraudulent activities, enabling a comprehensive approach to fraud detection and analysis.
Implementing proactive measures such as IP address blocking for secure site transactions to enhance security and prevent unauthorized access or fraudulent activities.
If a customer reports transactions related to gambling or payday loans, the case is escalated for deeper investigation, with refunds withheld pending further review to ensure compliance and mitigate potential risks.
Transaction Risk Investigator
AMAZON
03.2019 - 10.2020
I primarily reviewed triggered transactions to ensure they complied with Amazon and FinCEN regulations and obligations.
Preventing illegal money from entering the platform through monitoring and investigation.
Performing background checks on registered Amazon sellers.
Received training on email and non-email queues, BSM, and anti-money laundering protocols.
KYC Analyst cross-trained to assist queues and resolve backlogs.
In the Product Review Abuse team, identified abuse patterns and restricted reviewing privileges for abusive accounts.
Generated reports on suspicious buyer accounts, tracked new abuse patterns over eight weeks, and recommended SOP updates.
Education
Bachelor of Engineering - Computer Science
SDM Institute of Technology
Mangalore
06-2018
Skills
Python
Credit analysis
Risk Mitigation
Microsoft Excel
Problem-solving abilities
SQL Proficiency
Metabase
Tableau Visualization
Scenario analysis
Known Languages
Kannada, English, Hindi, Tamil, Malayalam and Local languages
Personal Information
Date of Birth: 07/29/1997
Nationality: Indian
Marital Status: Single
Timeline
Risk Analyst
Novorise Fintech India Private Limited
05.2021 - Current
Fraud Officer
HSBC Electronic data processing management Ltd
11.2020 - 05.2021
Transaction Risk Investigator
AMAZON
03.2019 - 10.2020
Bachelor of Engineering - Computer Science
SDM Institute of Technology
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