Dedicated and detail-oriented SOC Analyst (Level 1) with over 3 years of experience in monitoring, detecting, and responding to cybersecurity incidents. Proficient in SIEM tools, alert triage, and incident escalation processes, with hands-on exposure to firewalls, IDS/IPS, endpoint security, and cloud platforms. Experienced in maintaining SOC operations, documenting incidents, and supporting continuous improvement of security playbooks. Additionally, brings team leadership experience in high-volume call centre environments, having supervised and mentored support teams at Citi Bank and Rogers Communications, ensuring operational efficiency, adherence to compliance standards, and superior customer service. Combines strong technical acumen with leadership, communication, and analytical skills to contribute effectively in a SOC environment.
Professional with strong background in cybersecurity, skilled in threat detection, incident response, and vulnerability management. Known for effective team collaboration, adaptability in dynamic environments, and results-driven approach. Equipped with expertise in network monitoring, risk assessment, and security protocols, ensuring reliable protection and mitigation strategies. Recognized for analytical thinking, problem-solving abilities, and unwavering focus on achieving organizational goals. Cybersecurity professional with thorough understanding of threat landscapes and defensive measures. Recognized for ability to quickly identify security breaches and implement timely solutions. Highly collaborative, known for working effectively within teams and adapting to evolving security challenges, bringing strong analytical and problem-solving skills to table.
SIEM platforms
Security event monitoring
Incident triage
Threat analysis