Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Mohammed Salman

Mohammed Salman

Representative In Charge Of Answering Customer Calls, Listening To Their Concerns And Solving Problems. Team Handling' Advisor'sme
Bangalore

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience
2
2
years of post-secondary education
2
2
Languages

Work History

SENIOR COUSTMER SERVICE COUNSLTANT

24/in Touch
Bangalore
12.2022 - Current
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Self-motivated, with a strong sense of personal responsibility.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Worked well in a team setting, providing support and guidance
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Advisor and SME

Teleperformance
Bangalore
04.2022 - 09.2022
  • Answered constant flow of customer calls with minimal wait times.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Handled customer inquiries and suggestions courteously and professionally.

Advisor

24/7 Ai
Bangalore
01.2020 - 04.2021
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

Bachelor Of Commerce - Bcom

Bangalore University
Mysore Rd, Jnana Bharathi, Bengaluru, Karnataka
11.2018 - 02.2021

Skills

    High-quality customer service

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Interests

LEARNING NEW THINGS WATCHING MOVIES SPENDING TIME WITH FAMILY

Timeline

SENIOR COUSTMER SERVICE COUNSLTANT

24/in Touch
12.2022 - Current

Advisor and SME

Teleperformance
04.2022 - 09.2022

Advisor

24/7 Ai
01.2020 - 04.2021

Bachelor Of Commerce - Bcom

Bangalore University
11.2018 - 02.2021

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Mohammed SalmanRepresentative In Charge Of Answering Customer Calls, Listening To Their Concerns And Solving Problems. Team Handling' Advisor'sme