MOHAMMED SAMIUDDIN
HYDERABAD
Summary
Dynamic leader with a proven track record at The Sleep Company, enhancing customer satisfaction and streamlining operations. Leveraged leadership and data analysis skills to exceed sales targets and optimize inventory control. Known for adaptability and fostering teamwork, significantly boosting efficiency and staff morale.
Overview
14
14
years of professional experience
1
1
Certification
Work History
SR. STORE MANAGER
THE SLEEP COMPANY
Hyderabad
04.2023 - 11.2024
- Company Overview: COMFORT GRID TECHNOLOGIES PVT LTD
- As a Retail Sr
- Store Manager at The Sleep Company, I led and motivated the staff to collaborate and consistently achieve goals, utilizing my 10+ years of experience in retail management
- I implemented effective leadership strategies to inspire and guide the team, resulting in increased productivity and customer satisfaction
- Additionally, I utilized good communication and teamwork skills to foster a positive work environment and ensure seamless operations
- Implemented effective leadership strategies to inspire and guide the team
- Fostered a positive work environment through good communication and teamwork skills
- Utilized data analysis and management skills to make informed decisions and drive business growth
- Demonstrated adaptability and effective decision-making in various retail management scenarios
- Develop strategies to improve customer service, drive store sales, increase profitability, and create store policies and marketing programs that will increase sales and grow the existing customer base
- Provide training to improve the knowledge base of the staff and use cross-training methods to maintain productivity when employees are absent
- Manage stock levels and make key decisions about inventory control
- COMFORT GRID TECHNOLOGIES PVT LTD
STORE MANAGER
ROYALOAK FURNITURES
Hyderabad
08.2020 - 12.2022
- As a Retail Store Manager at ROYALOAK FURNITURES, I successfully managed all aspects of store operations, including team leadership, customer service, and inventory management
- I implemented effective management strategies to ensure smooth store operations and achieve business objectives
- Additionally, I utilized my leadership and decision-making skills to guide the team and adapt to changing business needs
- Demonstrated adaptability and effective decision-making in various retail management scenarios
- Identifying and implementing ways to improve customer journey and improve financial efficiency in Furniture
- Accountable for the successful fulfilment of all furniture client orders from point of sale to delivery to the customer, ensuring timely order processing, managing vendor lead times and customer balances where applicable
- Ensure customer needs are met, complaints are resolved and service is quick and efficient
- Ensure all products and displays are merchandised effectively to maximize sales and profitability
EQUIPMENT CONTROL OFFICER
UNITED SHIPPING AGENCY WLL
Doha
06.2019 - 06.2020
- Developed and maintained air traffic control equipment to ensure reliable and accurate operation.
- Implemented a new document management system that improved document version control and access control.
- Conducted quality assurance and quality control checks on all ultrasound equipment to verify proper performance.
- Carry out packing, crating, warehousing, and storage duties in preparation for site-specific programs and shipments.
- Responsible for tracking, receiving, and stocking all items ordered.
- Ensure materials are appropriately stored.
- Manage the repair of equipment.
- Responsible for supervising and accounting for an inventory.
STORE MANAGER
GIORDANO FASHIONS
11.2012 - 07.2018
- Analyzed store performance data to identify areas of improvement and develop strategies to increase efficiency
- Developed and maintained strong relationships with customers to ensure repeat business
- Developed and implemented initiatives that increased customer satisfaction by X%
- Achieved store sales targets by X% through innovative promotional campaigns and strategic pricing
- Reduced store inventory shrinkage by X% through improved stock control and security measures
- Ensure standards for quality, customer service, and health and safety are met
FLOOR MANAGER
FEATHERLITE LIVING
Hyderabad
08.2010 - 09.2012
- Provided effective leadership and direction to department staff, resulting in a X% increase in customer satisfaction
- Developed and implemented a comprehensive departmental strategy, resulting in a X% increase in productivity and efficiency
- Coordinated and managed interdepartmental projects, resulting in a X% increase in project completion rates
- Managed conflicts effectively, resulting in a X% increase in team morale and productivity
- Developed and maintained a positive working environment, resulting in a X% reduction in employee turnover
- Update colleagues on business performance, new initiatives, and other pertinent issues
Education
MBA -
HYDERABAD SCHOOL OF BUSINESS MANAGEMENT
07.2012
B.COM -
ST PAULS DEGREE COLLEGE
07.2010
Skills
- Customer Service
- Adaptability
- Leadership
- Communication skills
- Data analysis
- Teamwork skills
- Decision-making
- Store operations
- Inventory control
- Staff management
Languages
- Hindi
- Telugu
- Urdu
- Arabic
Personal Information
- Date of Birth: 07/03/89
- Nationality: Indian
Locations
- India, Hyderabad, Telangana
- KSA
- Qatar, Doha
- UK
Accomplishments
- Promoted from Store manager to Sr.Store manager due to consistent above-average performance and recognized as a rising star and received Best Store manager Award in 2024.
- Achieved 20lakhs One day highest Sales record and 84lakhs month sales.
- Achieved the highest customer service ratings in the district for two quarters.
- Consistently met or exceeded monthly sales targets, achieving 110% of the assigned quota.
- Received recognition as the top-selling Store manager and associate for six consecutive months.
Certification
- MCSE(MICROSOFT CERTIFIED SYSTEM ENGINEER)
- CCNA(CISCO CERTIFIED NETWORK ASSOCIATE)
- HOLDING DRIVING LICENSES-INDIA/UNITED KINGDOM/SAUDI ARABIA/QATAR
Languages
English
First Language
English
Proficient (C2)
C2
Urdu
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Arabic
Intermediate (B1)
B1
References
References available upon request.
Timeline
SR. STORE MANAGER
THE SLEEP COMPANY
04.2023 - 11.2024
STORE MANAGER
ROYALOAK FURNITURES
08.2020 - 12.2022
EQUIPMENT CONTROL OFFICER
UNITED SHIPPING AGENCY WLL
06.2019 - 06.2020
STORE MANAGER
GIORDANO FASHIONS
11.2012 - 07.2018
FLOOR MANAGER
FEATHERLITE LIVING
08.2010 - 09.2012
- MCSE(MICROSOFT CERTIFIED SYSTEM ENGINEER)
- CCNA(CISCO CERTIFIED NETWORK ASSOCIATE)
- HOLDING DRIVING LICENSES-INDIA/UNITED KINGDOM/SAUDI ARABIA/QATAR
MBA -
HYDERABAD SCHOOL OF BUSINESS MANAGEMENT
B.COM -
ST PAULS DEGREE COLLEGE
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