Mohammed Shafi
DevOps Engineer
Ponnani
Summary
Experienced Certified DevOps Engineer with over 4 years of experience in IT industry. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
Work History
DevOps Engineer
GoodBits Tech Pvt. Ltd
Cochin
08.2022 - Current
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
- Researched and identified new technologies to use in agile development environment.
- Automated CI/CD
- Performed advanced engineering in configuration, management and deployment of AWS cloud environments using IaC tools.
- Applied scripting methodologies to automate IT administrative related tasks.
- Recommend improvements in security systems and procedures.
Support Engineer
ScSoft Technologies Pvt. Ltd
Trivandrum
10.2020 - 05.2022
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Carried out day-to-day duties accurately and efficiently.
- Identified issues, analyzed information and provided solutions to problems.
- Increased customer satisfaction by resolving issues.
- Experience in agile environment with a micro-services architecture
- Troubleshoot and fix web server or database resource utilization issues
- Incident management
- Automate repeated tasks using scripting
- Manage and operate software configuration and release activities
- Setting up CI/CD pipeline
- Build and configure production systems
- Migrating complex, multi-tier applications on Cloud Platforms
- Plan and monitor AWS Cloud Infrastructure
- Selecting appropriate Cloud services to design and deploy application based on given requirements
- Implementing cost-control strategies
- Security management
- Ticketing using Jira
Technical Support Engineer
Xybo3 IT Solution
Calicut
02.2018 - 05.2020
- Managing and monitoring Linux servers and AWS Cloud infra
- Worked on AWS services VPC, EC2, Security Groups, ALB, Route53 and RDS
- Hosting Support
- Provide service support through email and the best customer experience
- Diagnose and resolve technical issues with customer's hardware and network devices
- Incident management
Education
Master of Science - Computer Application
Indira Gandhi National Open University
01.2021 - Current
Bachelor of Science - Computer Science
MES College
07.2014 - 05.2017
Skills
Linux Servers - Redhat, Ubuntu, Centos, and Fedoraundefined
Certification
AWS Certified Solution Architect Associate - ZT6VEWDJF1FE125V
Timeline
Red Hat Certified System Administrator - 210-219-291
12-2022
DevOps Engineer
GoodBits Tech Pvt. Ltd
08.2022 - Current
AZ-900: Microsoft Azure Fundamentals - 1298-3819
06-2022
AWS Certified Solution Architect Associate - ZT6VEWDJF1FE125V
12-2021
Master of Science - Computer Application
Indira Gandhi National Open University
01.2021 - Current
Support Engineer
ScSoft Technologies Pvt. Ltd
10.2020 - 05.2022
Technical Support Engineer
Xybo3 IT Solution
02.2018 - 05.2020
Bachelor of Science - Computer Science
MES College
07.2014 - 05.2017
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