Mohammed Shahnawaz
Bangalore
Summary
Experienced QA professional with over 13 years of expertise in defect management and quality assurance in Banking and Telecom Domains. A proven track record of successfully managing and resolving defects throughout the software development lifecycle. Skilled in implementing robust defect tracking systems, analyzing root causes, and collaborating with cross-functional teams to drive efficient defect resolution. Strong attention to detail, excellent problem-solving abilities, and a dedication to ensuring product quality. A proactive and results-oriented individual who consistently meets project deadlines and delivers high-quality deliverables.
Overview
14
14
years of professional experience
Work History
Technical Lead - QA
Tech Mahindra Limited
07.2023 - Current
- Led comprehensive functional testing initiatives for SwiftRe, ensuring alignment with facultative reinsurance processes and business requirements
- Orchestrated test case development and execution for Jmetro Rating Engine, validating accurate risk assessment and pricing calculations
- Conducted end-to-end testing of CODA financial modules, ensuring the accuracy of discounted cash flow analysis, loan computations, and fiscal date operations
- Oversaw User Interface (UI) testing for Swiss Re's Business Operator Interface (BOI), enhancing user experience and ensuring intuitive navigation for global reinsurance clients
- Implemented automated UI test suites using Selenium WebDriver for UNIT4 Financials, achieving a 25% reduction in regression testing time
- Performed backend database validation for SwiftRe application, guaranteeing data integrity and consistency across reinsurance transaction records
- Executed complex SQL queries to verify financial calculations and data warehousing functions within UNIT4 Financials, ensuring compliance with financial reporting standards
- Served as a key point of contact for production issue resolution, providing swift responses to operational challenges within SwiftRe and other financial systems
- Pioneered a cross-functional support task force to address critical production requests, reducing average resolution time by 30%
- Cultivated a deep understanding of insurance and financial software ecosystems, enabling effective cross-application testing strategies that improved overall software quality.
Senior Test Lead
Mobileum India Pvt Ltd
04.2021 - 04.2023
- Led and managed end-to-end testing activities for Fraud Detection Modules using Machine Learning in R&D Products
- Designed and executed test plans, test cases, and test scripts using test management tools such as Xray and Jira for product management
- Conducted manual and automated testing of Fraud Detection Modules in Dockers by creating images and containers and ensuring successful delivery of modules
- Worked on Linux and SQL for data analysis and testing, ensuring the modules functioned accurately and reliably
- Facilitated the creation of new Agile teams, from assembling the team to defining the roles and responsibilities of each member
- Trained and mentored team members on testing best practices, ensuring they had the necessary knowledge and skills to meet testing goals
- Coordinated with cross-functional teams, including development, product management, and quality assurance, to ensure timely and successful delivery of products
- Provided regular progress updates to stakeholders and management, ensuring transparency and accountability in testing activities
- Conducted risk assessments and implemented mitigation strategies to minimize potential issues in product delivery.
Senior Quality Assurance Engineer
Nokia Al Saudia
06.2019 - 02.2021
- Managed end-to-end quality assurance activities for Telecom tools such as Customer Service Manager and Home Device Manager which work on TR-069 Protocols for activation and troubleshooting of Customer Devices
- Developed and executed test plans, test cases, and test scripts for the tools, ensuring comprehensive coverage of all functional and non-functional requirements
- Worked closely with development teams to identify defects and ensure timely resolution of issues
- Utilized JIRA and Agile sprints to manage test planning, execution, and defect management, ensuring that all testing activities were tracked and reported effectively
- Conducted user acceptance testing to ensure that the tools met the needs and expectations of the end-users
- Coordinated with client STC to ensure that testing activities were aligned with their business objectives and requirements
- Worked closely with cross-functional teams, including product management and customer support, to ensure that quality issues were identified and addressed in a timely and effective manner
- Provided regular progress updates to stakeholders and management, ensuring transparency and accountability in quality assurance activities.
Test Lead
Mindtree India Pvt Ltd
07.2017 - 06.2019
- Led and managed end-to-end software testing activities for Telecom Device Troubleshooting for AT&T and Softbank customers
- Utilized TR-069 and TR-143 protocols to test and troubleshoot Telecom devices, ensuring that they functioned correctly in various network environments
- Designed and executed test plans, test cases, and test scripts to validate the functionality of Telecom devices, focusing on user experience and satisfaction
- Developed automation scripts using Selenium, Java, and Cucumber to enhance the efficiency and effectiveness of testing activities, reducing manual efforts and ensuring faster turnaround times.
QA Lead
Aricent Technologies Pvt Ltd
06.2010 - 05.2017
- Mentored and led the QA team, establishing a strong foundation for quality assurance practices and team growth
- Developed and implemented a comprehensive testing process and guidelines specifically tailored for mobile games
- Designed and managed test case workflows, utilizing tools for efficient tracking and documentation of test cases
- Created a robust QA validation framework for key milestones in mobile game development, ensuring product quality and timely delivery
- Maintained and streamlined the bug database and workflows, facilitating efficient bug tracking and resolution processes
- Collaborated with cross-functional teams to define acceptance criteria and identify potential risks, enhancing product reliability
- Formulated detailed guidelines for smoke, compatibility, compliance, and feature testing to uphold high quality standards
- Strategically planned and allocated the QA team's resources to maximize productivity and meet critical deadlines
- Provided essential support to the operations team, addressing community bugs and reports to improve user satisfaction
- Contributed to the development and refinement of automation tools and reports, increasing efficiency and accuracy in QA processes
- Established clear and strict QA guidelines to optimize information flow and enhance communication between departments
- Love for games and gaming applications.
Education
Bachelor of Engineering - undefined
B.M.S College of Engineering
01.2006
Skills
- Manual Testing: JIRA, XRAY, Test Rail
- Automation: Selenium, Java
- API: Postman
- OS: Windows, Linux, Mac
- Dockers: AWS, Containers, Images
- Database: SQL
Languages
English
Advanced (C1)
Kannada
Upper intermediate (B2)
Hindi
Bilingual or Proficient (C2)
Timeline
Technical Lead - QA
Tech Mahindra Limited
07.2023 - Current
Senior Test Lead
Mobileum India Pvt Ltd
04.2021 - 04.2023
Senior Quality Assurance Engineer
Nokia Al Saudia
06.2019 - 02.2021
Test Lead
Mindtree India Pvt Ltd
07.2017 - 06.2019
QA Lead
Aricent Technologies Pvt Ltd
06.2010 - 05.2017
Bachelor of Engineering - undefined
B.M.S College of Engineering