MOHAMMED SHAJAHAN
Trivandrum
Summary
Over 25 years of progressive international experience in the Hospitality industry. Hosted State guests including 2 serving American Presidents and multiple world dignitaries. Unique leadership skills aid towards demonstrating my ability to cultivate staff for professional advancement. Experienced in various departments of Hospitality Operations (Rooms Division-Housekeeping/Laundry/Concierge/Bell Desk and Guest Relation). A capable leader, trainer and motivator able to work effectively with in the work place. Talented, energetic innovative person and dynamic organizational and planning skills, adaptable and enjoys new challenges.
Overview
18
18
years of professional experience
Work History
Multi property Housing Manager
Le Royal Meridian Lusail Doha- Autograph Collection- West Bay Marriott Doha West Bay
11.2021 - Current
- Joined as Multi property Housing Manager for 3 Hotels located in Doha Qatar
- Managing over 600 plus associates and a Manager Apartment A21 Fox hills Doha.
Director of Services
The Ritz Carlton Riyadh
11.2011 - 11.2019
- Reports to EAM Rooms
- Involve in budgeting and providing the critiques for profit & Lost statement
- Liaison with suppliers for operational requirements
- Involve in the interviewing and hiring of the employees with the appropriate skills
- Responsible for developing trainings & operational standards
- Recruitment Team Member 2011-2019
- Pre-Opening team 2011 Ritz Carlton Riyadh
- Involves in strategic planning and implementation of new process
- Monitor & control all departmental costs including casuals, guest room supplies and cleaning supplies, yet insure services rendered the guests are of the highest standards
- Responsible for all aspects of 163 staff training and development in Housekeeping and Laundry.
Executive Housekeeper
Marriott Hotel Jeddah Saudi Arabia
05.2006 - 08.2011
Education
Bachelor of Science -
Kerala University
01.1995
Secondary School -
High School, Kerala, India
01.1994
Skills
- Strong Communication Skills
- Rent collection
- Property Management Expertise
- Real Estate Market Awareness
Accomplishments
- Achieved highest brand audit score of 99.6% in 2019
- Achieved Employee engagement 96% in 2019
- Hosted President Donald Trump in May 19 - 22, 2017
- Hosted President Barrack Obama in 2013 & 2015
- Rated # 01 by Gallup for maintaining hotel cleanliness score with in the Ritz Carlton from 2014 to 2017 & 2019
- Winner as 5 Star leader of the quarter in 2018
- Nominated as Housekeeper of the year in Middle East region 2017
- Winner as a five star leader of the Year in Ritz Carlton Riyadh 2014
- Winner as a five star leader of the 1St quarter in Ritz Carlton Riyadh 2013
- Winner as a Manager of the Quarter of the 3rd quarter in Jeddah Marriott 2010
- Winner as a Manager of the Year in Jeddah Marriott Hotel 2009
- Extinguished award in Jeddah Marriott Hotel 2008
- Certified Ecolab Trainer Cairo/ Dubai – 2007 & 2012
Birth Place
Kerala, India
Personal Information
- Date of Birth: 05/30/72
- Gender: Male
- Nationality: Indian
- Marital Status: Married
References
- Gamal ElFakih, VP-Operations, +1 (954) 552 5354, Gamal.elfakih@marriott.com
- Gerrit Graef, Multi property General Manager, +971-56-4112458, Gerrit.graef@marriott.com, United Arab Emirates
- Mrs. Jennifer Schlicht, Multi property Director of Human Resources, +974-3344 5341, Doha
Timeline
Multi property Housing Manager
Le Royal Meridian Lusail Doha- Autograph Collection- West Bay Marriott Doha West Bay
11.2021 - Current
Director of Services
The Ritz Carlton Riyadh
11.2011 - 11.2019
Executive Housekeeper
Marriott Hotel Jeddah Saudi Arabia
05.2006 - 08.2011
Bachelor of Science -
Kerala University
Secondary School -
High School, Kerala, India