MOHAMMED SHAJIL
ACCOUNTS RECEIVABLES LEAD
PALAKKAD
Summary
Highly motivated and results-oriented Accounts Receivable professional with 8 years of experience driving efficient cash flow management and ensuring timely collections in complex, high-volume environments. Proven expertise in all aspects of the AR cycle, from invoice processing and reconciliation to collections and dispute resolution. Demonstrated success in implementing process improvements and automating tasks to maximize efficiency and reduce errors. Possesses a strong track record of exceeding collection targets and building collaborative relationships with clients to maintain positive cash flow. Analytical Process Lead with extensive knowledge of Accounts Receivables(OTC). Successful at solution-oriented problem-solving and dedicated to worker safety. Adept at staying motivational and positive in high-demand situations for many hours.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
1
1
Language
Work History
PROCESS LEAD (ACCOUNTS RECEIVABLES & BILLING)
SCRUT AUTOMATION
11.2022 - 11.2023
- Maintained accurate records by reconciling customer accounts and promptly resolving discrepancies.
- Contributed to the continuous improvement of processes and procedures within the accounts receivable department, leading to increased accuracy, efficiency, and overall team performance.
- Provided exceptional customer service by promptly addressing client inquiries, clarifying billing issues, and resolving disputes in a timely manner.
- Spearheaded initiatives aimed at increasing automation within the AR department, resulting in reduced workloads for staff members while maintaining high levels of data accuracy.
- Improved cash flow by streamlining the accounts receivable process and implementing efficient collection strategies.
- Developed strong relationships with clients, fostering trust and ensuring prompt payment of invoices while avoiding disputes or misunderstandings.
- Partner with sales team and customer success teams for customers to understand the contract and
project status and issue invoices to the customer based on their billing milestones.
• Proactively communicate with customers over the phone, Email and chat to collect outstanding
balances.
• Collaborate with sales and customer success tea to resolve the billing issues.
• Monitor accounts on a daily basis to identify outstanding account receivables and take necessary
actions in order to encourage timely payments.
• Review weekly aging reports and collect customer payments in accordance with payment due dates.
• Assist with ad-hoc project as needed.
• Assist with month end, quarter end and year end closing duties.
• Billing the customer using ZOHO BOOKS,QUICKBOOKS & RAZOR PAY.
• Creating payments links.
• Allocation of the payment.
• Moving the customers to the respective engineering teams to kickoff the project.
• Preparation Renewal of the agreement using Panda doc.
• Preparation of customer agreements(MSA & Addendum)
PROCESS SPECIALIST(ACCOUNTS RECEIVABLES)
COGNIZANT TECHNOLOGY SOLUTIONS
08.2021 - 10.2022
- Managed 4 members team
- Experience in Salesforce and NetSuite
- Reaching out customers regarding the past due invoices via calls, emails(25 calls per day)
- Worked on ERP software's (SAP, Point man, M2M)
- Performing Month End Close activities
- Delivers highest level of service quality to customers in timely manner.
- Conducted regular audits of processes, identifying areas for improvement and recommending corrective actions.
- Managed multiple projects simultaneously under tight deadlines while maintaining a strong focus on quality outcomes.
- Led root cause analysis efforts on process failures, preventing future occurrences through corrective action implementation.
- Implemented new process automation tools, resulting in reduced manual labor and increased productivity.
- Conducted regular process reviews, identifying inefficiencies and implementing improvements that led to increased productivity and cost savings.
- Streamlined communication within the team, leading to better project coordination and timely completion of tasks.
- Designed and executed training programs for new hires, fostering a culture of continuous learning among employees.
- Collaborated closely with cross-functional teams, ensuring seamless integration of processes across departments.
SENIOR EXECUTIVE(ACCOUNTS RECEIVABLES)
CMA CGM SSC
08.2018 - 08.2021
- Sending weekly reports to Agency
- Worked on two new projects -Took KT and Trained and monitored new joiners
- Trained In SAP FICA for new Project
- Order To Cash(OTC)
- Leading a small team of AR Collectors with a main and primary focus on Collections
- Cash allocation using Oracle application as per the remittance
- Handled process reports such as Unallocated cash
- Hosted Weekly client calls
- Analyze business processes to be improved
- Lead a team that will be responsible for process assessments, and process design and redesign
- Analyze operating data and statistics to identify opportunities and implement process improvements
- Lead process improvement initiatives across order management & standardize process
- Proactively identify and prepare business cases for opportunities to improve processes in conjunction with managers
- Build and monitor internal processes for Order Management from implementation to support
- Document business processes, metrics and standard operating procedures as a result of improvement initiatives
- Ensure a smooth flow of communication with internal departments that O2C work directly with such as Sales, Sales Operations and Support Team
- Segregation of orders as per the business unit.
- Increased employee retention rates through development and implementation of effective career progression paths for staff members.
- Revitalized company branding by spearheading a complete redesign of corporate logo, website, and marketing materials.
- Expanded the organization''s global presence by establishing and nurturing strategic partnerships with key industry players in international markets.
FINANCIAL ANALYST
EIT SERVICES INDIAPRIVATE LIMITED (HEWLETT PACKARD ENTERPRISESCLIENT (DHL)
04.2016 - 08.2018
- Call customer as per the daily target and get the payment status
- Update the status in Workflow AR and Main tool
- Sent SOA as per the customer requirement
- Prepare monthly collection strategies and establish action plan to meet/exceed metrics
- Document all OTC activities in required applications
- Responsible for the quarterly payments in collaboration with Treasury
- Analyze quarterly financial statements in respect of accuracy and completeness
- Co-ordinate and manage audit activities on-site and remotely with minimal oversight
- Manage internal and out-sourced audit resources in order to deliver audit engagements.
ACCOUNTS RECEIVABLE CLERK
SREEKRISHNAMATCH WORKS PVT.LTD
01.2013 - 01.2016
- Reach out to client Via Phone, Email, SMS or in person to get the payment
- Sending invoices to the customer
- Record the transactions in to the system on daily basis
- Resolve customer queries regarding the shipment and billing, Prepare monthly/Annual closing activities in accordance with Company's policies
- Provides position level support of assigned processes, i.e
- Monthly financial close, account reconciliation, journal entries, balance sheet account reconciliation
- Overall understanding of how processes within Financial Reporting area influences system feeds, final report
- Integration of demand solutions into existing process
- Produce the annual budget and predict budget forecasts
- Maintain a comprehensive system of accounting records
- Ensure the accuracy of the organization's financial results and reports
- Assist in ensuring that the monthly, half yearly and annual closing is completed timely for the relevant entities, as per the calendar
- Prepare the cash flow statement and MIS for the firm on monthly basis and take overall responsibility and prepare and provide necessary information and report to partners
- File income returns, audit related documents, preparing submission for assessment & assisting consultants in appearing before authorities.
Education
BACHELOR OF COMMERCE -
SREE NARAYANAGURU COLLEGE
Bangalore, India 03.2022 - 05.2023
Skills
Personal Information
- Date of Birth: 03/30/1991
- Gender: Male
- Nationality: Indian
Timeline
PROCESS LEAD (ACCOUNTS RECEIVABLES & BILLING)
SCRUT AUTOMATION
11.2022 - 11.2023
BACHELOR OF COMMERCE -
SREE NARAYANAGURU COLLEGE
03.2022 - 05.2023
PROCESS SPECIALIST(ACCOUNTS RECEIVABLES)
COGNIZANT TECHNOLOGY SOLUTIONS
08.2021 - 10.2022
SENIOR EXECUTIVE(ACCOUNTS RECEIVABLES)
CMA CGM SSC
08.2018 - 08.2021
FINANCIAL ANALYST
EIT SERVICES INDIAPRIVATE LIMITED (HEWLETT PACKARD ENTERPRISESCLIENT (DHL)
04.2016 - 08.2018
ACCOUNTS RECEIVABLE CLERK
SREEKRISHNAMATCH WORKS PVT.LTD
01.2013 - 01.2016