MOHAMMED SHALIH S
Palakkad
Summary
Detail-oriented professional with a strong work ethic and experience in data handling. Seeking a role where I can utilize my organizational skills and contribute to project success
Overview
14
14
years of professional experience
Work History
Community Moderator
TIMES FINANCE
12.2022 - 02.2024
- Maximized efficiency in moderation efforts through data-driven decision-making processes informed by key performance metrics.
- Improved response times for reported issues by streamlining moderator workflows and optimizing communication channels with users.
- Increased community engagement by creating and implementing interactive content and events for members to participate in.
- Collaborated with fellow moderators to develop strategies for improving community dynamics and overall member satisfaction.
Process Executive
Tech Mahindra
08.2021 - 10.2022
- Collaborated closely with other departments for achieving operational excellence across the organization.
- Conducted data validation and quality checks to ensure accuracy.
- Managed multiple projects concurrently, demonstrating strong time management skills.
- Developed and maintained documentation for standard operating procedures.
Volunteer
Red Cross
06.2010 - 08.2016
Education
B.Tech - Electronics And Communications Engineering
ADI SHANKARA INSTITUTE OF ENGINEERING & TECHNOLOGY
Ernakulam, India05.2021
Skills
- Presentation Skills
- Data organization
- Data Analysis
- Analytical and Critical Thinking
- Supervision and leadership
- Microsoft Office Suite
- Excellent Communication
- Workflow Analysis
- Document Preparation
- Efficiency Improvement
- Data Documentation
Languages
Malayalam
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Tamil
Upper intermediate (B2)
Timeline
Community Moderator
TIMES FINANCE
12.2022 - 02.2024
Process Executive
Tech Mahindra
08.2021 - 10.2022
Volunteer
Red Cross
06.2010 - 08.2016
B.Tech - Electronics And Communications Engineering
ADI SHANKARA INSTITUTE OF ENGINEERING & TECHNOLOGY
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