Mohammed Sharfuddin
Fintas
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
24
24
years of professional experience
Work History
Supervisor
Al Waseet Company for consumer delivery
Fintas
02.2023 - Current
- Directed and supervised team of 15 employees in daily operations.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Tracked progress on projects and provided timely feedback to staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Taxi Business Owner
Self
Fintas
06.2000 - 11.2022
- Developed business plan to secure financial backing from investors.
- Identified and recruited staff members, including managers and sales personnel.
- Negotiated contracts with vendors for supplies and services.
- Monitored cash flow to ensure proper budgeting of resources.
- Ensured compliance with all local laws and regulations related to the business operations.
- Implemented systems for tracking sales performance and analyzing data trends in order to maximize profitability.
- Scheduled maintenance activities for equipment used by the business.
- Delegated work to staff, setting priorities and goals.
Skills
- Staff Management
- Operations Management
- Inventory Control
- Schedule development
Languages
Urdu
First Language
English
Intermediate (B1)
B1
Arabic
Advanced (C1)
C1
Timeline
Supervisor
Al Waseet Company for consumer delivery
02.2023 - Current
Taxi Business Owner
Self
06.2000 - 11.2022
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