Mohammed Sofi
Hyderabad
Summary
- Certified AWS Cloud Practitioner and Solutions Architect – Associate.
- 6 years of experience as a QA Engineer in the Telecom domain OSS/BSS with STC Bahrain and Saudi.
- Skilled in Functional and Non-Functional testing.
- Hands-on experience in Regression, Integration, UAT, Performance Testing and API testing via SoapUI.
- Delivered a Digital revamp project with a 95% success rate and handled the upgrade of legacy products from VIVA to STC Bahrain.
- Experience with Microsoft Dynamics CRM as part of the digital transformation project.
- Proficient in designing and executing manual test cases, ensuring comprehensive test coverage and accurate defect identification.
- Basic experience using existing automation scripts for sanity tests, demonstrating a growing interest in transitioning from manual to automated testing.
- Well-versed with SDLC and CI/CD release management in traditional Agile and DevOps environments.
- Practiced Scrum framework, facilitating daily stand-up, sprint planning, and retrospective meetings.
- Proficient in using Zephyr/Jira for efficient test case execution and defect management.
- Executed backend operations using Postman and audited teamwork, generating daily execution reports.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior QA
STC Saudi
09.2021 - Current
- Led a team of testers, coordinating testing activities across multiple projects simultaneously
- Developed and implemented a comprehensive test strategy and plans, improving test coverage and reducing defect leakage
- Worked on Digital transformation projects for lead management with Microsoft Dynamics CRM
- Contributed to and Oversaw integration testing of ERP system with Siebel CRM for B2B channels
- Conducted regular test progress reviews and provided reports to project stakeholders, highlighting testing status, metrics, and risks
- Established and maintained effective communication channels with stakeholders, project managers, and development teams to ensure smooth collaboration and project alignment
- Utilizing Zephyr to plan, organize, and execute test cases efficiently, ensuring thorough coverage and accuracy
- Managed defect tracking using Jira, implementing a strategic approach to identify, prioritize, and resolve issues
- Maintained a streamlined defect resolution process for improved software quality
- Worked on the 'Golden Product' project, executing backend operations using Postman, auditing the team's work, and generating daily execution reports
- Tested functional and non-functional functionalities of the web portal.
QA/Performance Engineer
STC Bahrain
01.2019 - 09.2021
- Led end-to-end testing efforts for complex change requirements
- Actively participated in requirements review sessions, providing valuable input to eliminating and enhancing the scope of requirements
- Testing with BSS components Siebel CRM, Oracle BRM
- Worked with OSS components Oracle Order management services, and Oracle AIA
- Utilized existing automation scripts for sanity testing, gaining exposure to automated testing processes
- Deliver desired requirements by ensuring correct functionality and processes are in place by analyzing and reporting gaps to the solution designer and developer.
Investigation Specialist
Amazon Development Center, India
10.2016 - 12.2018
- Worked as Investigation Specialist, involved in conducting integration testing on Investigation workbench tool within Transaction Risk Management
- Focusing on fraud investigation within Seller marketplace
- Contributed to application development by identifying KPIs, security breaches, and Quality standards of Software
- Supporting cross-functional stakeholders in deployment and working on high-risk escalations
- Collaborate with diverse teams and departments on various projects, ensuring effective engagement.
Solution Engineer
Credexo India Pvt Limited, India
02.2016 - 10.2016
- Worked as a Junior Solution Engineer in a US-based Startup Company
- Worked in the role of Enterprise mobility consultant and provided better infrastructure solutions
- Building Use Cases to Create Policies for Identity Management Services
- Developing and Testing power shell scripts for retention policy for Exchange Server
- Developing a Cost Optimization approach to cut down unutilized licensing and maintaining Services
- Have a good level of understanding of languages like C, C++, HTML, SQL
- Have sound knowledge of Cloud services like Office 365, Forefront Identity Management, Exchange Server.
Education
Bachelor of Science - Computer Science
Nawab Shah Alam Khan College of Engineering And Technology
Hyderabad01.2015
GED -
Sultan-ul-uloom Junior College
Hyderabad01.2011
Schooling -
St Joseph’s Grammar High School (SSC)
Hyderabad01.2009
Skills
- JIRA proficiency
- Postman tool
- Regression Testing
- Test strategy development
- Performance Testing
- Load testing
- Scrum Framework
- SQL
- Swagger
- Change Management
- CRM Software
Certification
- AWS Certified Cloud Practitioner, 2022, G5WKH94CRF1E1CK4, http://aws.amazon.com/verification
- AWS Certified Solutions Architect – Associate, 2019, MZHVXM1C31411HCF, http://aws.amazon.com/verification
Rewardsandachievements
- Received recognition from the CEO of the parent company for exemplary efforts in Quality of work.
- Recognized and appreciated by clients for consistent quality and timely deliveries of projects.
- Participated and achieved a Google badge and memento at DevFest 2019 Badge-a-thon event held by GDG Manama at ART Rotana Hotel & Resort, Bahrain.
- Attended AWS Leaning events in the AWS Bahrain facility and other such events by staying an active member in meetups across Bahrain.
- Actively learning new skills and certifications by studying and practicing from online platforms like Qwiklabs, Udemy, Edureka and many more
Timeline
Senior QA
STC Saudi
09.2021 - Current
QA/Performance Engineer
STC Bahrain
01.2019 - 09.2021
Investigation Specialist
Amazon Development Center, India
10.2016 - 12.2018
Solution Engineer
Credexo India Pvt Limited, India
02.2016 - 10.2016
Bachelor of Science - Computer Science
Nawab Shah Alam Khan College of Engineering And Technology
GED -
Sultan-ul-uloom Junior College
Schooling -
St Joseph’s Grammar High School (SSC)
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