Mohammed Sofi
Hyderabad
Summary
- Certified AWS Cloud Practitioner and Solutions Architect – Associate.
- 6 years of experience as a QA Engineer in the Telecom domain OSS/BSS with STC Bahrain and Saudi.
- Skilled in Functional and Non-Functional testing.
- Hands-on experience in Regression, Integration, UAT, Performance Testing and API testing via SoapUI.
- Delivered a Digital revamp project with a 95% success rate and handled the upgrade of legacy products from VIVA to STC Bahrain.
- Experience with Microsoft Dynamics CRM as part of the digital transformation project.
- Proficient in designing and executing manual test cases, ensuring comprehensive test coverage and accurate defect identification.
- Basic experience using existing automation scripts for sanity tests, demonstrating a growing interest in transitioning from manual to automated testing.
- Well-versed with SDLC and CI/CD release management in traditional Agile and DevOps environments.
- Practiced Scrum framework, facilitating daily stand-up, sprint planning, and retrospective meetings.
- Proficient in using Zephyr/Jira for efficient test case execution and defect management.
- Executed backend operations using Postman and audited teamwork, generating daily execution reports.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior QA
STC Saudi
Hyderabad, India (Remote)
09.2021 - Current
- Led a team of testers, coordinating testing activities across multiple projects simultaneously
- Developed and implemented a comprehensive test strategy and plans, improving test coverage and reducing defect leakage
- Worked on Digital transformation projects for lead management with Microsoft Dynamics CRM
- Contributed to and Oversaw integration testing of ERP system with Siebel CRM for B2B channels
- Conducted regular test progress reviews and provided reports to project stakeholders, highlighting testing status, metrics, and risks
- Established and maintained effective communication channels with stakeholders, project managers, and development teams to ensure smooth collaboration and project alignment
- Utilizing Zephyr to plan, organize, and execute test cases efficiently, ensuring thorough coverage and accuracy
- Managed defect tracking using Jira, implementing a strategic approach to identify, prioritize, and resolve issues
- Maintained a streamlined defect resolution process for improved software quality
- Worked on the 'Golden Product' project, executing backend operations using Postman, auditing the team's work, and generating daily execution reports
- Tested functional and non-functional functionalities of the web portal.
QA/Performance Engineer
STC Bahrain
Bahrain
01.2019 - 09.2021
- Led end-to-end testing efforts for complex change requirements
- Actively participated in requirements review sessions, providing valuable input to eliminating and enhancing the scope of requirements
- Testing with BSS components Siebel CRM, Oracle BRM
- Worked with OSS components Oracle Order management services, and Oracle AIA
- Utilized existing automation scripts for sanity testing, gaining exposure to automated testing processes
- Deliver desired requirements by ensuring correct functionality and processes are in place by analyzing and reporting gaps to the solution designer and developer.
Investigation Specialist
Amazon Development Center, India
Hyderabad
10.2016 - 12.2018
- Worked as Investigation Specialist, involved in conducting integration testing on Investigation workbench tool within Transaction Risk Management
- Focusing on fraud investigation within Seller marketplace
- Contributed to application development by identifying KPIs, security breaches, and Quality standards of Software
- Supporting cross-functional stakeholders in deployment and working on high-risk escalations
- Collaborate with diverse teams and departments on various projects, ensuring effective engagement.
Solution Engineer
Credexo India Pvt Limited, India
Hyderabad
02.2016 - 10.2016
- Worked as a Junior Solution Engineer in a US-based Startup Company
- Worked in the role of Enterprise mobility consultant and provided better infrastructure solutions
- Building Use Cases to Create Policies for Identity Management Services
- Developing and Testing power shell scripts for retention policy for Exchange Server
- Developing a Cost Optimization approach to cut down unutilized licensing and maintaining Services
- Have a good level of understanding of languages like C, C++, HTML, SQL
- Have sound knowledge of Cloud services like Office 365, Forefront Identity Management, Exchange Server.
Education
Bachelor of Science - Computer Science
Nawab Shah Alam Khan College of Engineering And Technology
Hyderabad01.2015
GED -
Sultan-ul-uloom Junior College
Hyderabad01.2011
Schooling -
St Joseph’s Grammar High School (SSC)
Hyderabad01.2009
Skills
- JIRA proficiency
- Postman tool
- Regression Testing
- Test strategy development
- Performance Testing
- Load testing
- Scrum Framework
- SQL
- Swagger
- Change Management
- CRM Software
Certification
- AWS Certified Cloud Practitioner, 2022, G5WKH94CRF1E1CK4, http://aws.amazon.com/verification
- AWS Certified Solutions Architect – Associate, 2019, MZHVXM1C31411HCF, http://aws.amazon.com/verification
Rewardsandachievements
- Received recognition from the CEO of the parent company for exemplary efforts in Quality of work.
- Recognized and appreciated by clients for consistent quality and timely deliveries of projects.
- Participated and achieved a Google badge and memento at DevFest 2019 Badge-a-thon event held by GDG Manama at ART Rotana Hotel & Resort, Bahrain.
- Attended AWS Leaning events in the AWS Bahrain facility and other such events by staying an active member in meetups across Bahrain.
- Actively learning new skills and certifications by studying and practicing from online platforms like Qwiklabs, Udemy, Edureka and many more
Timeline
Senior QA
STC Saudi
09.2021 - Current
QA/Performance Engineer
STC Bahrain
01.2019 - 09.2021
Investigation Specialist
Amazon Development Center, India
10.2016 - 12.2018
Solution Engineer
Credexo India Pvt Limited, India
02.2016 - 10.2016
Bachelor of Science - Computer Science
Nawab Shah Alam Khan College of Engineering And Technology
GED -
Sultan-ul-uloom Junior College
Schooling -
St Joseph’s Grammar High School (SSC)