MOHAMMED SULTAN
ERP IMPLEMENTATION EXECUTIVE
Bengaluru
Summary
Dynamic ERP Coordinator with a proven track record at DS MAX PROPERTIES, excelling in ERP implementation and user training. Recognized for enhancing productivity through effective issue resolution and fostering collaboration across teams. Skilled in data migration and committed to delivering results in deadline-oriented environments.
Experienced ERP professional with strong focus on team collaboration and achieving results. Skilled in managing enterprise resource planning systems, optimizing workflows, and ensuring seamless integration across departments. Known for reliability and adaptability to changing needs, with keen ability to analyze data, troubleshoot issues, and implement effective solutions.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
ERP Coordinator
DS MAX PROPERTIES
01.2025 - Current
- Maintained a strong understanding of industry trends and emerging technologies in the ERP space, allowing for proactive identification of opportunities for improvement within the organization.
- Established effective communication channels between various departments involved in the ERP implementation process, fostering collaboration and teamwork.
- Assisted end-users during post-implementation support phase by addressing technical issues promptly and providing additional training as required.
- Streamlined ERP implementation processes by working closely with cross-functional teams and ensuring clear communication.
- Provided comprehensive training to end-users on ERP functionalities, resulting in increased productivity and user satisfaction.
- Taught end users to navigate ERP system by developing and presenting training sessions.
- Managed customer expectations and relationships through easily understood explanations and clear communication.
ERP Executive
CMR UNIVERSITY
04.2023 - 01.2025
- Reduced manual errors in data entry through the successful implementation of data validation rules and checks.
- Troubleshot complex issues related to ERP applications, providing efficient resolutions that minimized business impact.
- Maintained strong relationships with key stakeholders throughout the organization promoting collaboration when addressing critical business challenges.
- Improved inventory management with accurate tracking, timely procurement, and optimal resource allocation.
IT Executive
SKOODLE LEARNING PVT LTD
05.2022 - 04.2023
- Improved IT infrastructure by implementing strategic technology solutions and optimizing system performance.
- Aligned IT solutions and deliverables with company strategic vision.
- Conducted regular audits of systems, networks, and security protocols to maintain compliance with industry standards and regulations.
- Worked closely with vendors and technology partners on integrations, infrastructure and enterprise solutions.
ERP Coordinator
PRESIDENCY GROUP OF SCHOOLS
03.2021 - 05.2022
- Administration of ERPs, such as user creation, authorization control, and system support.
- Drafting functional requirements for ERP systems to represent the processes and functions involved.
- Guiding the users in using various modules, and the management for various functional issues.
- Interacting with users and management by calling meetings to provide the solution.
- Excellent project management, communication, and interpersonal skills.
- Assist users in resolving problems and answering questions with minimal supervision.
- Ensures the reliable performance of ERP systems.
- Troubleshoots and resolves any ERP-related hardware, software, user access, or other problems.
- Monitors system performance and usage to maintain security and reliability.
- Coordinates new software releases, fixes, and upgrades with technical teams and users.
- Recommends new features or changes to configuration/workflows based on user feedback. Shares help desk responsibilities with others on the IT team.
IT Software Support Executive
PRESENOVA MANGEMENT SOLUTIONS LLP
09.2018 - 02.2021
- Lyceum software support for Presidency, CBSE, and ICSE schools.
- Working as Application Support for Presenova.
- Resolve the issues remotely, and troubleshoot the problems that occurred.
- Train the school ERP admin regarding the application software.
- Look after the school server and back up the data every day.
- Installing the required software related to teaching and learning.
- Resolving the tickets raised by the school staff and the admin team related to the application using the Presidency Intranet (ticketing tool).
- Assisting the accounts department in fee management of schools.
- Testing the modules periodically for the smooth functioning of the software.
- Configuration of new systems and providing the user access as an admin.
Education
Master of Science - Computer Applications Development
REVA UNIVERSITY
Bengaluru, India 04.2001 -
Bachelor of Science - Computer Applications Development
BANGALORE UNIVERSITY
Bengaluru, India 04.2001 -
Skills
ERP implementation
Collaborative approach
Deadline oriented
Application support
Software configuration
Issue resolution
Data migration
Report generation
User training
Agile methodology
Teamwork
Time management
Certification
Certified Master in Networking Administration, JetKing - 11 Months
Timeline
Certified Master in Networking Administration, JetKing - 11 Months
06-2025
ERP Coordinator
DS MAX PROPERTIES
01.2025 - Current
ERP Executive
CMR UNIVERSITY
04.2023 - 01.2025
IT Executive
SKOODLE LEARNING PVT LTD
05.2022 - 04.2023
Postgraduate Certificate Program in Cloud Computing from Manipal Jigsaw Academy Online Weekend Program – 9 months (Apr 2021 – Nov 2021)
11-2021
ERP Coordinator
PRESIDENCY GROUP OF SCHOOLS
03.2021 - 05.2022
IT Software Support Executive
PRESENOVA MANGEMENT SOLUTIONS LLP
09.2018 - 02.2021
Master of Science - Computer Applications Development
REVA UNIVERSITY
04.2001 -
Bachelor of Science - Computer Applications Development
BANGALORE UNIVERSITY
04.2001 -