Mohammed Sulthan
Hyderabad
Summary
Personable Auto Insurance Claims Clerk with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping and writing. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
17
17
years of post-secondary education
Work History
Automotive Insurance Claims Clerk
Elite Motors
02.2022 - Current
- Coordinated and scheduled meetings and appointments.
- Managed tax drawers, resolved variances and filed company receipts.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Contributed to the success of projects by conducting thorough research and compiling relevant information for use by team members.
- Inspect property and physical damage
- Prepare and process claim reports
- Negotiate settlements with claimants
- Conducts physical inspections of damaged automobiles within a designated territory
- Provides leadership to a team of field claim representatives who conduct physical inspections of damaged automobiles
- Assures quality claim handling for all files opened by claims associates through periodic file reviews and coaching
Assistant Store Manager
Universal Refrigeration & Air Conditioning
04.2014 - 10.2019
- Raised property accuracy and accountability by creating new automated tracking method.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Created and maintained safe and secure work environments for employees.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Built strong relationships with key suppliers, ensuring timely delivery of high-quality products at competitive prices.
Sales Coordinator
Sai Raghavendra Housing Pvt Ltd
01.2012 - 04.2014
- Maintained long-term relationships with high net-worth clients.
- Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
- Implemented effective cross-selling strategies, increasing overall sales volume and client retention rates.
- Used customer insights to develop innovative sales strategies to increase sales.
- Submitted reports to senior management to aid in business decision-making and planning.
- Developed and delivered engaging sales presentations to convey product benefits.
- Managed customer accounts to secure customer satisfaction and repeat business.
Education
Bachelor of Computer Applications - Computer Engineering
Rama Krishna Degree College
Raichur, India 01.2009 - 01.2014
GED -
Police Colony PU College
Raichur, India 04.2002 - 04.2004
High School Diploma -
Tagore Memorial Boys High School
Raichur, India 01.1992 - 04.2002
Skills
Document Typing and Formatting
Timeline
Automotive Insurance Claims Clerk
Elite Motors
02.2022 - Current
Assistant Store Manager
Universal Refrigeration & Air Conditioning
04.2014 - 10.2019
Sales Coordinator
Sai Raghavendra Housing Pvt Ltd
01.2012 - 04.2014
Bachelor of Computer Applications - Computer Engineering
Rama Krishna Degree College
01.2009 - 01.2014
GED -
Police Colony PU College
04.2002 - 04.2004
High School Diploma -
Tagore Memorial Boys High School
01.1992 - 04.2002
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