With a customer centric approach and an extensive experience in delivering technical support to Mid-Market and Enterprise customers across the US and Canada, I am eager to bring my outstanding customer facing skills to Dropbox. My experience serving enterprise clients across various markets, has taught me the importance of achieving expert working knowledge on products I work, in order to increase the overall customer satisfaction. I am excited about the opportunity to apply my skills at Dropbox and contribute to the company's mission of designing a more enlightened way of working.