Mohammed Usman
Operational Executive
Shivamogga
Summary
Highly motivated and results-driven professional with [9 months] of experience in fast-paced operational environments, skilled in process optimization and data analysis. Seeking to leverage strong analytical capabilities, attention to detail, and a commitment to client service environment. Proven ability to manage complex coordination and ensure regulatory compliance.
Overview
1
1
year of professional experience
2
2
Languages
Work History
Operational Executive
Shoffr Mobility Pvt Ltd
04.2025 - Current
- Established long-term client relationships through consistent delivery of high-quality service
- Managed regulatory adherence for a fleet of vehicles, ensuring strict compliance with all local transport and safety standards, directly mitigating operational liability and financial risk.
- Monitored and analyzed key operational metrics (KPIs) to predict resource allocation needs, demonstrating strong analytical skills crucial for evaluating policy performance and risk portfolios.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
- Successfully resolved time-sensitive logistical exceptions and errors, ensuring high accuracy in documentation and coordination, a critical skill for handling detailed policy and claims information
Education
BBA -
Kuvempu University
Shimoga08.2024
Skills
Financial skills :
Additional Information
Honda Internship (Customer Satisfaction & Opinion)
Executed market research and opinion gathering projects focused on enhancing customer experience, including analyzing feedback data to identify key areas for service improvement and process refinement; gained foundational experience in client interaction and relationship management.
Timeline
Operational Executive
Shoffr Mobility Pvt Ltd
04.2025 - Current
BBA -
Kuvempu University