MOHAMMED YASEEN
Hyderabad
Summary
Dynamic Store Manager with expertise in customer service, inventory management, and team leadership. Proven ability to analyze sales data, implement promotional events, and enhance operational efficiency. Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success. Experienced Store Manager with a background in retail operations and employee supervision. Strengths include inventory management, customer service, and team leadership. Demonstrated ability to enhance store's performance through strategic planning and implementation of sales campaigns. Proven record of success in fostering an environment that promotes teamwork and exceptional customer service. Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Overview
3
3
years of professional experience
Work History
Store Manager
SCOOPS ICE CREAM
Hyderabad
03.2022 - Current
- Managed daily operations of a busy ice cream store.
- Supervised staff to ensure excellent customer service.
- Trained new employees on store policies and procedures.
- Maintained inventory levels and ordered supplies as needed.
- Organized promotional events to attract customers and increase sales.
- Handled cash management and financial transactions accurately.
- Resolved customer complaints to enhance satisfaction and loyalty.
- Implemented cleaning schedules to maintain store hygiene standards.
- Recruited, trained and supervised new employees.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Monitored inventory levels and placed orders to restock shelves.
- Maintained accurate records of employee performance reviews.
- Updated POS system with new products and promotional offers.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Developed relationships with suppliers to negotiate better prices.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Mitigated business risks by working closely with staff members and assessing performance.
- Implemented campaigns and promotions to help with developing goods and services.
- Structured HR consulting services to support clients during organizational developments and changes.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
Education
High School Diploma -
GOVERNAMENT JUNIOR COLLEGE
ZAHEERABAD01-2016
Skills
- Customer service
- Inventory management
- Team leadership
- Employee training
- Sales analysis
- Event coordination
- Cash handling
- Operations
- Leading staff meetings
- Bank deposit procedures
- Friendly and positive
- Systems and software expertise
- Cash management
- Policies and procedures
- Bank and safe deposits
- Store operations
- Store opening and closing procedures
- Recruitment and hiring
Timeline
Store Manager
SCOOPS ICE CREAM
03.2022 - Current
High School Diploma -
GOVERNAMENT JUNIOR COLLEGE