MOHAMMED ZIANI
Pendleton
Summary
Customer-focused professional with a strong background in service and logistics coordination. Proven ability to solve problems, enhance order fulfillment, and boost customer satisfaction. Driven to embrace new challenges, demonstrating adaptability and strong interpersonal skills. Committed to delivering positive experiences through effective multitasking and time management.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Driver, Warehouse Orders
CELERITY INC
Zionsville
03.2026 - Current
- Operated delivery vehicles, ensuring timely transport of warehouse orders to meet customer expectations.
- Loaded and unloaded products efficiently to maintain workflow.
- Inspected vehicles regularly to ensure safety and compliance standards.
- Coordinated with warehouse staff to streamline order fulfillment processes and enhance accuracy.
- Maintained inventory records using company software systems.
- Communicated with customers regarding delivery schedules and logistics.
- Trained new drivers on safety protocols and procedures, fostering a culture of safety and compliance.
- Processed daily inventory receipts and quantities of supplies.
Assistant Manager
SULLIVAN OUT DOORS
Zionsville
08.2021 - 10.2025
- Supervised daily operations to ensure efficient functioning of outdoor retail environment.
- Trained and mentored new staff members to enhance team performance and service quality.
- Coordinated inventory management and product displays.
- Resolved customer inquiries and provided exceptional service.
- Collaborated with management on promotional initiatives and events.
- Managed customer service inquiries and complaints, ensuring prompt resolution to maintain customer satisfaction.
Driver
Amazon
Richmond
07.2020 - 07.2021
- Navigated using GPS technology to optimize travel times and routes, ensuring timely deliveries.
- Delivered goods and services to customers on time, maintaining high standards of quality.
- Adhered to traffic laws and defensive driving techniques while operating company vehicles to promote safety.
Driver
Amazon
Richmond
07.2020 - 07.2021
- Delivered safe, reliable transportation for passengers across diverse routes, ensuring comfort and timely arrivals.
- Utilized GPS technology to navigate routes, enhancing travel efficiency and minimizing delays.
- Delivered goods and services to customers on time and in excellent condition.
- Adhered to traffic laws and employed defensive driving techniques to maintain safety and compliance while operating company vehicles.
Driver
Uber
San Francisco
02.2018 - 07.2020
- Provided safe and reliable transportation for passengers across various routes.
- Maintained vehicle cleanliness and performed routine inspections to ensure safety.
- Communicated effectively with passengers to ensure a positive experience during rides.
Construction Worker
RC GROUP
Pacifica
10.2017 - 02.2018
- Organized and prioritized tasks to meet service goals effectively.
- Collaborated with cross-functional teams to achieve project objectives.
- Addressed customer requests and provided information to enhance satisfaction.
- Performed routine maintenance on equipment to ensure optimal functionality.
Cashier Team Lead
Arco Gas Station
Concord
01.2016 - 10.2017
- Supervised cashier team, ensuring efficient transaction processing and customer service.
- Trained new cashiers on register operation and customer interaction techniques.
- Managed daily cash drawer reconciliation to maintain accurate financial records.
Cashier
MONAS BURGER
WALNUT CREEK
04.2015 - 12.2015
- Resolved customer requests and answered questions to enhance satisfaction.
Banker
BANK NATIONALE OF ALGERIA
TIZI OUZOU
02.2014 - 03.2015
- Analyzed customers' financial information to determine the best banking products for them.
- Educated customers on banking services and account management tools.
- Assisted clients with account inquiries and financial products.
- Helped customers open and close accounts, apply for loans and make sound financial decisions.
- Processed customer transactions efficiently at BANK NATIONALE OF ALGERIA.
- Provided customer service to bank clients, answering inquiries and resolving complaints.
- Resolved customer complaints promptly to improve satisfaction levels.
- Maintained accurate records of customer interactions and transactions.
- Collaborated with team members to enhance customer service quality.
Education
GED -
UNIVERSITY OF ALGERS 2
ALGERS01-2014
High School Diploma -
POLIVALO
ALGERS06-2012
Some College (No Degree) - English Language And Literature
Diablo Valley College
Pleasant Hill, CASkills
- Safety compliance
- Customer service
- Team collaboration
- Inventory management
- Problem solving
- Load securing
- Effective communication
- Training and mentoring
- Attention to detail
- Route optimization
- Delivery scheduling
Languages
English
Professional
Italian
Limited
Arabic
Full Professional
French
Full Professional
BERBER
Full Professional
Certification
- HUMANITIES AND PHILOSOPHY
Timeline
Driver, Warehouse Orders
CELERITY INC
03.2026 - Current
Assistant Manager
SULLIVAN OUT DOORS
08.2021 - 10.2025
Driver
Amazon
07.2020 - 07.2021
Driver
Amazon
07.2020 - 07.2021
Driver
Uber
02.2018 - 07.2020
Construction Worker
RC GROUP
10.2017 - 02.2018
Cashier Team Lead
Arco Gas Station
01.2016 - 10.2017
Cashier
MONAS BURGER
04.2015 - 12.2015
Banker
BANK NATIONALE OF ALGERIA
02.2014 - 03.2015
GED -
UNIVERSITY OF ALGERS 2
High School Diploma -
POLIVALO
Some College (No Degree) - English Language And Literature
Diablo Valley College