Mohammed Abdul Zubair
Summary
I want a highly rewarding career where I can use my skills and knowledge for organizational and personal growth. Motivated, enthusiastic and friendly with strong communication and team work abilities, committed to reaching business goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Administrator
Our Consultancy (Placement Services)
10.2023 - Current
- Preparing organizing and storing information in paper and digital form
- Manage daily schedules and appointments for the executive team
- Conduct meetings with potential employers to agree on qualification
- Publish and promote job ads in social media
- Prepare candidates for job interviews
- Learn about the markets they specialize in help job seekers choose a career path.
Back Office Executive
Bank Albilad
11.2018 - 09.2023
- Excellent Communication skills particularly in a client facing environment
- Ability to work under pressure and manage tight deadlines
- Handled queries from all over locations via E mails, and telephone, etc
- Follow up with an applicant for documents
- Prepaid daily / weekly reports for different departments as per their standard formats
- Work closely with Team Leader, Project Managers and Supervisor
- Provide client with prompt responses to service issues or queries in a professional manner that consistently exceeds client's expectations.
Customer Service Agent
National Commercial Bank (Quick Pay)
03.2017 - 07.2018
- Maintain customer satisfaction by ensuring a high quality of service, attending to their problems and inquiries
- Strength relationships with customers and maintain customer loyalty
- Maintain courtesy while dealing with the different natures and attitudes of NCB and non NCB customers
- Generate sales leads identity and assess customer's needs to achieve satisfaction
- Attend the NCB training classes where ever they conduct
- Achieve monthly target
- Build sustainable relationship of trust through open and interactive communication.
Customer Service Representative
Saudi Telecom Company (Saleco)
01.2015 - 12.2016
- Responsible for daily and ad-hoc reports/analysis to enable management to monitor day-to-day sales operations, in assigned region
- Consult with customers to evaluate needs and determine best options
- Maintained up-to-date knowledge of company policies regarding payments and upgrades
- Generate sales leads identity and assess customer's needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication provide accurate, valid and complete information by using the right method/team sales
- Ability to communicate clearly and professionally, both verbally and in writing
- Has a pleasant, patient and friendly attitude
- Strong detail orientation and communication/ listening skills.
Administrator & Accountant
DynCorp International
12.2009 - 09.2014
- Coordinating office activities and operations to secure efficiency and compliance to company policies
- Maintain an accurate and current database
- Effectively communicate with clients via telephone, face-to-face and written communication
- Replying to all customers inquiries in a timely and accurate manner
- Interpreting policies and procedures to vision, mission and goals are achieved
- Completing all documentation and administrative records, fully and accurately
- Protects organization value by keeping information confidential.
Accountant
Bin Mansoor Group of Industries
02.2006 - 08.2008
- Reporting to G.M
- Finance regarding financial status and various reports on weekly and monthly basis
- Supporting corporate office over phone for all the quires related credit outstanding
- Sending periodic reports to the corporate office
- Interpretation on certain level of activity to maintain higher level of efficiency
- Produce reports on efficiency of the company with the past records and current performance
- Coordination with internal auditors for audit
- Drive towards achieving 100% work completion
- Involved in preparing monthly management reports
- Prepare reports on accounts
- Perform daily entry of accounting and weekly perform checking and updating
- Mail the invoices to the regarding clients
- Maintaining the official files.
Education
M.B.A (Finance) (Master in Business Administration) -
Osmania University
Hyderabad, India07.2005
B.Com (Computers) -
Osmania University
Hyderabad, India11.2002
Intermediate (CEC) -
Anwar-Ul-Uloom Junior College
Nirmal, Hyderabad04.1999
SSC -
Secondary School Certificate
Nirmal, Hyderabad03.1997
Skills
- Access Excel
- Visual Basic
- Microsoft Word
- Microsoft Excel
- PowerPoint
- Internet Explorer
- Outlook Express
- Adobe Programs
- Computer Typing
- Well-developed interpersonal skills
- Perseverance and punctual
- Hard working, Enthusiastic and honest
- Extensive rehabilitation experience
- Ability to develop a strong relationship with co-workers
Languages
English
Hindi
Urdu
Personal Information
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Disclaimer
I hereby declare that the above information and particulars are true and correct to the best of my knowledge.
Certification
Received Appreciation certificate from Dyncorp International for best performance.
Reading Books, Travel, Playing Cricket.
My hobbies are reading books and playing cricket is one of my favorite sport i also love traveling.
Timeline
Administrator
Our Consultancy (Placement Services)
10.2023 - Current
Back Office Executive
Bank Albilad
11.2018 - 09.2023
Customer Service Agent
National Commercial Bank (Quick Pay)
03.2017 - 07.2018
Customer Service Representative
Saudi Telecom Company (Saleco)
01.2015 - 12.2016
Administrator & Accountant
DynCorp International
12.2009 - 09.2014
Accountant
Bin Mansoor Group of Industries
02.2006 - 08.2008
M.B.A (Finance) (Master in Business Administration) -
Osmania University
B.Com (Computers) -
Osmania University
Intermediate (CEC) -
Anwar-Ul-Uloom Junior College
SSC -
Secondary School Certificate