Mohammed Abubaker Khalith K
Retail CRE
Coimbatore,TN
Summary
Dynamic professional with a proven track record in operations management and staff leadership at Shree Soft. Expert in process improvement and strategic planning, enhancing team efficiency and customer satisfaction. Recognized for creating impactful marketing collateral and executing successful events, driving significant sales growth and fostering a collaborative work environment.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Supervisor
09.2024 - 09.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Restaurant Captain
05.2022 - 07.2024
- Collaborated with chef to enhance client experience through professionalism and knowledgeable service.
- Assisted management in creating promotional strategies, contributing to an increase in repeat business.
- Enforced proper hygiene practices among staff members as per health regulations.
- Collaborated with kitchen staff to ensure timely preparation and presentation of meals, enhancing guest dining experience.
Marketing Coordinator
Shree Soft
01.2019 - 10.2021
- Managed workflow between staff, coordinating documents, and creative material distribution.
- Supported sales team efforts by creating persuasive sales collateral that clearly communicated product benefits.
- Used online and offline marketing to generate leads, increase visibility and drive sales growth.
- Planned and executed internal and external marketing events.
Education
Bachelor of Arts - Computer Applications Development
The New College
Royapettah,chennai 04.2001 -
Skills
Staff management
Operations management
Process improvement
Strategic planning
Timeline
Supervisor
09.2024 - 09.2025
Restaurant Captain
05.2022 - 07.2024
Marketing Coordinator
Shree Soft
01.2019 - 10.2021
Bachelor of Arts - Computer Applications Development
The New College
04.2001 -
Languages
English
Elementary (A2)
Tamil
Elementary (A2)