Mohammed Ameer Mohammed
sales supervisor
Mysore
Summary
Results-oriented Retail Sales Supervisor with 3years of successful experience managing sales staff by coaching employees, delegating assignments and motivating team to exceed sales goals. Expertise in inventory management and loss prevention coupled with familiarity of sales policies and procedures. Committed to creating and maintaining cooperative team-based work environment. Results-focused Supervisor offering successful background leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
1
1
Language
Work History
Retail Sales Supervisor
Jarir Bookstore
Mysore
03.2019 - 02.2022
- Resolved escalated customer issues swiftly, maintaining strong relationships with loyal customers while preserving company reputation.
- Increased overall store sales by implementing effective merchandising strategies and product promotions.
- Oversaw daily operations of the sales floor, delegating tasks appropriately to ensure smooth functioning at all times.
- Participated actively in recruitment efforts by interviewing prospective employees and providing feedback to management on candidate suitability.
- Analyzed sales data to identify trends and areas for growth, implementing targeted initiatives to capitalize on these opportunities.
- Supported colleagues in their professional development through regular coaching sessions aimed at improving skills related to customer interaction.
- Implemented loss prevention strategies, reducing instances of theft and shrinkage within the store.
- Mentored and trained new employees, resulting in a more knowledgeable and efficient sales team.
- Maintained visual merchandising standards throughout the store, creating an appealing shopping experience for all customers.
- Collaborated with other supervisors to develop and implement operational improvements for increased efficiency.
- Assisted in developing seasonal marketing campaigns, driving increased foot traffic into the store during peak periods.
- Consistently met or exceeded monthly sales targets through proactive leadership and regular performance evaluations.
- Conducted regular staff meetings to discuss goals, challenges, and opportunities for improvement within the retail environment.
- Created and implemented employee monthly action plans to increase sales and customer loyalty.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained sales staff by selecting, orienting and training 15 members full-time and part-time employees.
- Built successful retail teams by instilling culture of collaboration and developing daily plans centered on common group goals.
- Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
Sales Executive
Panasonic Mobility's
Mysore
01.2016 - 12.2018
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Implemented CRM system for better customer tracking, leading to improved follow-up processes and higher conversion rates.
- Expanded market share with strategic territory planning and targeted prospecting.
Education
No Degree - Sales, Merchandising, And Marketing
St.Philomean's
Mysore 05.2010 - 06.2012
Skills
Employee Scheduling
Merchandise Display
Operations
Staff Training and Development
Goals and performance
Staff Management
Store operations
Sales strategy development
Sales expertise
Vendor Management
Sales Promotions
Store Organization
Task Delegation
Employee Motivation
Store maintenance
Sales Development
Performance monitoring
Multitasking Abilities
Timeline
Retail Sales Supervisor
Jarir Bookstore
03.2019 - 02.2022
Sales Executive
Panasonic Mobility's
01.2016 - 12.2018
No Degree - Sales, Merchandising, And Marketing
St.Philomean's
05.2010 - 06.2012