Mohammed Anas Khan

• VIESGO Spain
• Role: SAP CRM Techno-Functional Consultant
•  Worked in different areas of CRM 6.0. This includes,
   Defining and modifying processes for utilities industry and enhancements for processes.
   Defining status reasons for opportunities as per business needs.
   Creating contract attributes using set types and assigning to product and transferring to installation facts.
   Component Enhancement related developments for Transaction processing using personalization and component enhancement.
   Enhancements in Action Management using Action profiles, definitions & BADI.
   Developing Upload program for Transaction processing.
   Designing solution documents for business requirements.
   Responsible for Preparing Functional/Technical Specifications for the RICEF required.
   Responsible for Unit & integration testing & documenting Test script for the processes assigned.
   Handling a Team of 10 resources for Technical deliveries of CRM and utilities.
• Indraprastha Gas Ltd.
• Role: SAP CRM Techno-Functional Consultant
•  Worked in different areas of CRM 7.0. This includes,
   Defining Business Roles as per business requirements and assigning navigation bar.
   Defining Multi level categorization for different levels of services offered.
   Designing mail forms for customer communication.
   Creating surveys for customer response and feedback.
   Component Enhancement related developments for Transaction processing using BOL programming.
   Enhancements in Action Management using Action profiles, definitions & BADI.
   Developing Upload program for Transaction processing.
   Responsible for Preparing Functional/Technical Specifications for the RICEF required.
   Responsible for Unit & integration testing & documenting Test script for the processes assigned.
   Handling a Team of 7 resources for project deliveries.

• Ministry of Corporate Affair
• Role: SAP CRM Technical Consultant
•  Worked in different areas of CRM 7.0. This includes,
   Component Enhancement related developments for Transaction processing using BOL programming.
   Enhancements in Action Management using Action profiles, definitions & BADI.
   Designing & Developing Upload program for Transaction processing.
   Responsible for Preparing Functional/Technical Specifications for the RICEF required.
   Responsible for Unit & integration testing & documenting Test script for the processes assigned.
   Handling a Team of 5 resources for RICEF deliveries.
• Reliance Retail Pvt. Ltd.
• Role: SAP CRM Technical Consultant
•  Worked in different areas of CRM 7.0. This includes,
   Involved in all the phases of project implementation involving CRM-IS Retail integration.
   Component Enhancement related developments for Transaction processing and Partner using BOL Programming.
   Basic configuration of Business Partners, BP Roles, maintaining BP Relationships, Field Groupings, creating Organizational Model and Organizational Data Determination.
   Creating functional/technical specifications by analyzing BPP documents ensuring a high quality solution for all the delivered objects within the specified schedule. Also was part of unit and integration testing and documenting test scripts.
   WebUI “Search” component Enhancements of Partner, Product, CRM Transaction search.
   Enhancements in Action Management using Action profiles, definitions & BADI.
   Enhancements related to middleware – The enhancements include the use of BAdI for data exchange to transfer document data from CRM to ECC.
   Troubleshooting errors in BDoc’s for various Configuration & Business object.
   Responsible for Preparing Functional/Technical Specifications for the RICEF required.
   Responsible for Unit & integration testing & documenting Test script for the processes assigned.
   Was part of the Post Production support after go live.

Capgemini Private Limited

• EON (Enhancement, Support & Upgrade)
• Role: SAP ABAP Consultant
•  Worked in different areas of ECC 6.0. This includes,
   Report Programming (ALV and Classical) & module pool.
   Implemented SEPA project for Single Euro payment across European Union.
   Enhancing standard using BADI, USER EXITS and Enhancement technique.
   Implemented one complete upgrade for EON.
   Interacting with functional team to resolve the issues in the given objects.
   Ticket Acknowledgment and Resolution within SLA.
• Schneider Electric (Roll out and Support projects)
• Role: SAP ABAP and SAP CRM ABAP Consultant
•  Worked in different areas of CRM 4.0. This includes,
   Enhancements in Partner Processing using Partner determination procedures and BADI for automatic determination of partners.
   Enhancing copy routines for copying data from Preceding transaction to follow up transaction.
   Enhancements during order save using BADI to populate dependent fields in order processing.
   Enhancements related to middleware – Enhancements include use of BADI for data exchange to transfer document data from CRM to ECC.
   Coding and designing Technical Specifications from Functional Specifications for change requests.
   Interacting with functional team to resolve issues in given objects.
   Performance Tuning of existing reports.
   Dump Analysis in Production environment and providing resolution of same for SIP (Service Improvement Plan).
   OSS notes analysis and implementation.