Accomplished Control Manager and Risk Specialist with a proven track record at JP Morgan India Pvt Ltd, enhancing control frameworks and stakeholder relationships. Excelled in audit, leveraging Alteryx and Microsoft Office to drive process improvements and efficiency. Demonstrates exceptional technical writing and cross-functional collaboration skills, significantly elevating operational standards.
Overview
9
9
years of professional experience
Work History
Team Leader (Control Manager – Control Testing and Evaluation)
JP Morgan India Pvt Ltd
Mumbai
06.2024 - Current
Centralized Controls Management for a Global Banking Business, ensuring robust oversight and compliance.
Expertly crafted and evaluated control designs to optimize control performance and mitigate risks.
Diligently documenting testing procedures, enhancing clarity, and auditability.
Lead Control Walkthrough meetings, fostering cross-functional collaboration, and understanding the control.
Excelled in stakeholder management, maintaining strong relationships, and ensuring alignment with business objectives.
Demonstrated accountability by taking ownership of control outcomes, and driving results.
Identified and implemented enhancement opportunities, continuously elevating control frameworks.
Championed process improvement and automation, increasing efficiency and reducing manual efforts.
Contributed to team cohesion as a CORE member of the Next Gen India BRG group, actively participating in team-building activities.
To support the private banking mortgage origination business.
Income Analysis - Review and validation of US documents such as pay stubs, W-2s, tax returns, and K-1s to calculate the income as a part of the debt-to-income ratio.
Credit Analysis – Review of the Consumer Credit Report to determine the monthly obligations as a part of the Debt-to-Income Ratio, review of credit scores, delinquencies, and public records like judgment liens, foreclosures, and bankruptcies to determine the creditworthiness of the client, and review of the credit report in adherence to the FACT Act and other regulations.
Balance Sheet and Financial Analysis – Review and analysis of personal financial statements, along with JP Morgan and third-party assets statements, to determine liquid and non-liquid assets and liabilities, to correctly calculate liquidity and leverage ratios.
Loan Application Development – Coordination with the Mortgage Solutions Team (Front Office) to develop the necessary information as per underwriting guidelines.
Credit Condition Review – Addition of relevant underwriting condition based on the loan application, ensuring the condition is cleared on a timely basis.
KYC Report Analysis - To analyze the KYC report and check whether the client is a PEP, identify any suspicious findings in the report, and, if any are found, escalate them to top management to determine if there are any discrepancies in the report.
Feedback to the underwriters – To make sure that underwriters are following the procedures by giving them valuable feedback through the QC Portal.
Reports and Data – Maintaining and publishing of the monthly production report, scorecard, and maintaining the system downtime report.
Risk and Procedures - To identify issues in Assigned Reviews and escalate exceptions, there is a procedural gap in the process.
Process Improvement: To provide process improvement ideas by using various quality tools to enhance the process.
Automation: To suggest automation ideas for better controls, perform periodic risk and control analysis with the team for process risk valuation.
Additional task – Actively engaged in team-building activities and organizing monthly town hall meetings for the department.
Loan Underwriter QA Specialist (Audit)
Bank of America (BA Continuum)
Mumbai
08.2016 - 12.2021
Enhanced adherence to standards through comprehensive audits.
Conducted in-depth research and analysis to support risk assessment and mitigation strategies across various loan projects.
Managed and executed process improvement initiatives, leading to increased efficiency and reduced errors in underwriting procedures.
Facilitated regular meetings and business updates, effectively communicating key findings and recommendations to stakeholders.
I designed and delivered targeted training programs, establishing myself as a subject matter expert in loan underwriting quality assurance.
Performed rigorous quality checks, upholding the integrity of loan underwriting processes, and maintaining compliance with regulatory requirements.
Operation Executive
Primarc Pecan
Mumbai
05.2016 - 08.2016
Efficiently prepared daily sales reports for B2B vendors across major e-commerce platforms, including Amazon, Flipkart, Nutrabay, and standalone stores.
Diligently tracked B2B inventory to ensure optimal stock levels, and prevent overstocking or stockouts.
Expertly raised purchase orders and processed customer orders within the ERP system to streamline operations.
Generated accurate invoices in the ERP system, contributing to a seamless billing process.
Monitored customer order details, and adeptly forecasted future orders to align with sales strategies.
Maintained vigilant oversight of purchase order details, providing timely reports to senior management for strategic decision-making.
Vigilantly monitored product shelf life in the warehouse to ensure quality control, and minimize waste.
Education
Masters in Commerce - Management
Mumbai University
08-2016
Post-Graduation in Diploma Management - Operations
Mumbai University
03-2016
Bachelors in Commerce - Finance
Mumbai University
06-2013
Higher Secondary Certificate -
Maharashtra Board
01.2010
Skills
Control management
Risk Specialist
Evaluation Specialist
Testing
Evaluation
Audit
Adobe Acrobat Pro
Alteryx
Microsoft Office – Excel
Microsoft Office‐ PowerPoint
Microsoft Office - Word
Content writing
Technical Writing
Accomplishments
Represented India in Malaysia in a Gaming Tournament (AGFC 2013)
Won the National Level Gaming Tournament in FIFA (AFGC 2013) held in Kolkata
Finished 2nd in a National Level Gaming Tournament (PES WORLD TOURNAMENT) in pro-evolution soccer 13, held in Mumbai (2013)
Won the Pune Qualifier in a Gaming Tournament (DSK 2011) held in Pune
Top 8 in a National Level Gaming Tournament (ESWC 2012) held in Goa
Top 3 in a National Level Gaming Tournament (DSK 2011) held in Pune
Achieved Level 1 In Presentation Mastery in Toastmasters Internationals
Languages
English
Hindi
Urdu
Konkani
Personal Information
Passport Number: V3943376
Date of Birth:22/09/1991
Nationality: Indian
Driving License: India
Marital Status: Married
Languages
Urdu
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
Team Leader (Control Manager – Control Testing and Evaluation)
Post-Graduation in Diploma Management - Operations
Mumbai University
Bachelors in Commerce - Finance
Mumbai University
Higher Secondary Certificate -
Maharashtra Board
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