MOHAMMEDFAIM SUTHAR
Modasa
Summary
Results-driven HVAC/RAC Sales and Service Professional with over 9 years of experience in business development and customer management. Operates Lala Cooling, overseeing the entire HVAC cycle from lead generation to after-sales support. Skilled in managing procurement, project execution, and service delivery for various RAC and comfort systems.
Overview
10
10
years of professional experience
Work History
Proprietor / HVAC & RAC Sales & Service Operations
LALA COOLING
MODASA
01.2017 - Current
- Established and independently ran air conditioning sales and service business, managing sales, business development, customer relations, technical coordination, procurement, service operations, and financial and commercial activities.
- Supported B2B and B2C HVAC/RAC sales across residential, commercial, institutional, and government accounts.
- Closed multiple high-value HVAC deals and projects, supporting overall business growth.
- Secured major single HVAC project worth approximately 40 lakh.
- Met with customers and visited sites to assess cooling needs and recommend suitable AC solutions.
- Prepared technical and commercial quotations, estimates, and proposals.
- Negotiated pricing and commercial terms and converted inquiries into orders.
- Built long-term relationships with customers, contractors, architects, and government organizations, driving repeat business and customer loyalty.
- Prepared detailed quotations for customer proposals.
- Managed contract negotiations to finalize terms.
- Coordinated delivery schedules to align with client expectations.
- Scheduled installations with technicians.
- Delivered after-sales service to improve customer satisfaction.
- Generated repeat business through customer relationships and reliable after-sales support.
SALES & SERVICE CHANNEL PARTNER
MITSUBISHI HEAVY INDUSTRIES
Ahmedabad
01.2017 - Current
- Supported Mitsubishi Heavy Industries sales and service channel activities across air-conditioning product lifecycle.
- Promoted and sold Mitsubishi Heavy Industries air-conditioning solutions, supporting customer interest and satisfaction.
- Processed sales orders and tracked product availability and delivery timelines to meet customer needs.
- Handled customer enquiries and prepared commercial quotations.
- Held customer meetings and coordinated site requirements.
- Assisted installation activities and coordinated commissioning tasks.
- Provided after-sales support and worked with technicians and service teams.
- Built long-term customer relationships and supported repeat business.
Education
Vocational Course - Refrigeration & Air Conditioning Mechanic
NVE VOCATIONAL INSITUTE
AHMEDABAD07-2014
Higher Secondary Certificate - Science (Mathematics)
Gujarat Secondary & Higher Secondary Education Board
Modasa01-2012
Secondary School Certificate -
Madni High School
Modasa01-2010
Skills
- HVAC and RAC sales
- B2B and B2C sales
- Sales and business development
- Lead generation and conversion
- High-value deal closure
- Sales negotiation
- Project sales
- Commercial sales mindset
- Service operations management
- Customer requirement analysis
- Quotation and estimation
- After-sales support
- Service team coordination
- Technician management
- Delivery coordination
- Installation coordination
- Site visits and service operations
- Practical HVAC knowledge
- HVAC procurement
- Vendor management
- Operations management
- Inventory management
- Sales expertise
- Customer engagement strategies
- Business development initiatives
- Customer-focused approach
- Technical communication skills
LANGUAGES
Gujarati: Native, Hindi: Fluent, English: Professional Working Proficiency, Urdu: Fluent
Accomplishments
- 9+ years of HVAC/RAC industry experience
- Established and operated Lala Cooling since 2017
- Successfully handled over 1,000 customers
- Successfully closed multiple high-value HVAC deals
- Closed a major HVAC project worth approximately ₹30 lakh
- Worked as a Mitsubishi Heavy Industries Sales & Service Channel Partner
- Experience in both HVAC sales and technical/service operations
- Experience with Split, 1-Way Cassette, 4-Way Cassette, Tower, and Ductable AC systems
- Managed technicians and complete service operations
- Built long-term relationships with institutional, corporate, and government customers
- Experienced in B2B, B2C, project sales, and AMC business
CUSTOMER & PROJECT EXPERIENCE
- Experience serving a diverse customer base, including:
- Government offices and departments
- Police / government institutional facilities
- Hospitals and healthcare facilities
- Doctors and clinics
- Educational institutions and trusts
- Corporate customers
- Commercial establishments
- Architects and project-related customers
- Residential customers
- Experienced in managing HVAC requirements from initial customer enquiry through quotation, negotiation, execution, service and after-sales support.
TARGET ROLES — UAE
- HVAC Sales Executive
- HVAC Sales Engineer
- HVAC Service Sales Coordinator
- HVAC Business Development Executive
- HVAC / RAC Sales & Service Executive
- AMC Sales Executive
- HVAC After-Sales Coordinator
- HVAC Project Sales Executive
- HVAC Technical Sales Executive
Timeline
SALES & SERVICE CHANNEL PARTNER
MITSUBISHI HEAVY INDUSTRIES
01.2017 - Current
Proprietor / HVAC & RAC Sales & Service Operations
LALA COOLING
01.2017 - Current
Vocational Course - Refrigeration & Air Conditioning Mechanic
NVE VOCATIONAL INSITUTE
Higher Secondary Certificate - Science (Mathematics)
Gujarat Secondary & Higher Secondary Education Board
Secondary School Certificate -
Madni High School