Summary
Overview
Work History
Education
Skills
General
Timeline
Generic

Mohammed Farooq C

TRAVEL CONSULTANT

Summary

Seeking a better position in Business Travel Industry

Overview

7
7
years of professional experience
1
1
year of post-secondary education

Work History

Senior Travel consultant

Lastminute.com
05.2023
  • Provided a dedicated, consistently high level of service to all clients tailored to their individual requirements with a desire to exceed client expectation at all times
  • Fully conversant with all GDS systems; Sabre, Galileo, Amadeus.

Senior Travel consultant

Trip and Tour Holidays
09.2021 - 04.2023
  • International & Domestic End to End reservation via AMADEUS
  • Take care of all Middle East clients' (quarantine packages), etc.

Senior Travel consultant

Cozmo Travels L.L.C.
05.2016 - 09.2020
  • Managed own full client portfolio to the highest Cozmo standard, demonstrating extraordinary customer service to wider team
  • Pro-actively build meaningful and long lasting relationships both internally and externally
  • Exceed client's expectation at all times
  • Identify and implement opportunity to add value to each booking
  • Utilize detailed understanding of the client policy to drive compliance whilst maximizing opportunity to enhance the traveler experience
  • Ability to apply a variety of fare types and ticketing methods, whilst maintaining an up to date knowledge of industry innovations (e.g
  • Airline direct connect)
  • Procure the best hotel rates for clients utilizing GDS and non GDS channels
  • Fully conversant with all GDS systems; Sabre, Galileo, Amadeus
  • Experience of mixed mode booking tools, and 1st line product support for both offline/online bookings
  • Monitor all bookings for further saving opportunities up until completion of the trip
  • Demonstrate proactive thinking when providing travel solutions
  • Able to provide cost effective solutions across all aspects of travel
  • To comply with the client policies and guidelines at all times
  • Achieve SLA's for all accounts
  • Assist sales team attending prospect client meetings
  • Regular interaction with overseas colleagues.

Senior Travel Agent

Ali Bin Ali Travel and Cargo
9 2012 - 10.2015
  • Effectively managed workload to meet all deadlines as required, either set by the client or within the company
  • Ability and willingness to service different client industry sectors across the wider business
  • Demonstrate innovative thinking and provide a consultative approach
  • Advise proactively on all relevant immigration, passport and visa requirements along with any applicable travel restrictions
  • Proficient in all Technology, sharing knowledge with the client to ensure an all-encompassing service
  • Responsible for the delivery of all Flights, Hotel reservations and to advise clients on best practice utilizing technology
  • Recommend and procure ancillary products as required i.e
  • Car rental, ferry, etc.

Education

Technical - Amadeus Certified - Airlines Ticketing And Fare Management

Armen Institute of Airlines And Ticketing
Bengaluru
04.2001 - 04.2002

Airline Diploma - undefined

Armen Institute

Administration - Bachelor's degree in B.com - undefined

Skills

Ability to develop and maintain strong relationships with colleagues, clients, and suppliers alike (positive people skills)

Efficiently able to coordinate resources to support your sales activities (organizational agility)

Organized to priorities tasks in order to secure sales deals

'Laser -focused' and commitment to deliver against sales targets (perseverance)

Sharing Sport values (team player, enthusiasm, positive behavior, winning mentality)

Regularly display examples of going the extra mile to succeed (commitment to deliver excellence)

Has achieved a continuous record of experience in a core business travel environment

Minimum qualification level to Fares & Ticketing

Fully conversant with all GDS (Amadeus, Sabre and Galileo systems)

Have a 'team player' approach to an office environment

Experience in using MS Word and Excel software packages

Excellent interpersonal skills

Sound knowledge of the Corporate Clientele

Ability to monitor and manage hotel allocations

Fully conversant in Passport and visa requirements and processing

General

I hope the above furnished information shall serve the purpose. Should you require any further elaboration, I would be glad to furnish or meet in person and discuss my experience and skill set.

Timeline

Senior Travel consultant

Lastminute.com
05.2023

Senior Travel consultant

Trip and Tour Holidays
09.2021 - 04.2023

Senior Travel consultant

Cozmo Travels L.L.C.
05.2016 - 09.2020

Technical - Amadeus Certified - Airlines Ticketing And Fare Management

Armen Institute of Airlines And Ticketing
04.2001 - 04.2002

Senior Travel Agent

Ali Bin Ali Travel and Cargo
9 2012 - 10.2015

Airline Diploma - undefined

Armen Institute

Administration - Bachelor's degree in B.com - undefined

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Mohammed Farooq C TRAVEL CONSULTANT