MOHAMMED HANIF KHAN
Professional in the spa and wellness industry, with expertise in operations management, sales, Franchise development, and team leadership.
Summary
To work with an organization that requires an ambitious and career-conscious person, where acquired skills and knowledge will be utilized towards continued growth and advancement.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
3
3
Languages
Work History
Franchise Sales Manager
Fashion TV India
12.2023 - Current
- Identifying and qualifying prospective franchisees through leads
- Conducting presentations and meetings with potential franchisees to educate them about the franchise opportunity
- Negotiating and closing franchise agreements in accordance with company policies.
Area Sales Manager and Head of Operations - Mumbai
CMYK Health Boutique Pvt. Ltd. (Four Fountain De Stress Spa / Jazz-up Salon / Nuayurveda Clinic)
07.2016 - 11.2023
- Strategic Planning, Process Improvement, Team Management, Budgeting and Cost Control, Quality Control, Supply Chain Management, Customer Service, Compliance, Reporting, Collaboration with other departments, Risk Management, Continuous Improvement with monitoring and training
Spa Manager
Sohum Spa (International Airport GVK Lounge)
07.2015 - 06.2016
- Managing day to day operations, Maintain High Customer satisfaction by taking regular feedback, Maintain staff roaster, Maintain inventory, Maintain High Standard of hygiene, Achievement of Sales Target
Spa Manager
The Four Fountains SPA
09.2011 - 06.2015
- Managing day to day operations, Maintain High Customer satisfaction by taking regular feedback, Maintain staff roaster, Maintain inventory, Maintain High Standard of hygiene, Achievement of Sales Target
BPO Executive - ICICI Bank & Johnson & Johnson
KANKIE PVT. LTD.
05.2008 - 12.2010
- Making sales call for ICICI Bank, Attending service calls for Johnson & Johnson
Executive - Back Office
PENTA Corporate Services Pvt. Ltd.
04.2007 - 04.2008
- Maintain the records of Inventory in Excel
Education
Graduate -
SIWS
WadalaSkills
Proficient in MS Office (Excel, Word, PowerPoint)
Excellent communication and interpersonal skills
Strong leadership and team-building abilities
Strategic planning and business development expertise
Territory Management
Franchise Development
Continuous Improvement
Sales Targeting
Analytical Thinking
Problem-solving aptitude
Operations Management
Time management abilities
Timeline
Franchise Sales Manager
Fashion TV India
12.2023 - Current
Area Sales Manager and Head of Operations - Mumbai
CMYK Health Boutique Pvt. Ltd. (Four Fountain De Stress Spa / Jazz-up Salon / Nuayurveda Clinic)
07.2016 - 11.2023
Spa Manager
Sohum Spa (International Airport GVK Lounge)
07.2015 - 06.2016
Spa Manager
The Four Fountains SPA
09.2011 - 06.2015
BPO Executive - ICICI Bank & Johnson & Johnson
KANKIE PVT. LTD.
05.2008 - 12.2010
Executive - Back Office
PENTA Corporate Services Pvt. Ltd.
04.2007 - 04.2008
Graduate -
SIWS