MOHAMMED ISMAIL KHAN
HYDERABAD
Summary
Accomplished Department Manager at WALMART, adept in operations management and analytical thinking. Spearheaded quality control initiatives, enhancing profitability and customer satisfaction. Excelled in mentoring new hires and fostering a collaborative team environment. Proven expertise in business administration and CRM software, driving successful vendor and customer relations.
Overview
3
3
years of professional experience
Work History
Department Manager
WALMART
TORONTO
07.2022 - 02.2025
- Resolved customer complaints in a timely manner while maintaining a positive attitude.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Maintained relationships with vendors, suppliers, and customers to facilitate successful transactions.
- Reviewed completed work to verify consistency, quality, and conformance.
- Analyzed business performance data and forecasted business results for upper management.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Implemented quality control measures to uphold company standards.
- Analyzed financial data such as cost analysis, gross margin, expenses. to optimize profitability.
Education
POST GRADUATE DIPLOMA - Supply Chain Management
NORTHERN COLLEGE
SCARBOROUGH02-2022
Bachelor of Science - Petroleum Engineering
LORDS COLLEGE OF ENGINEERING AND TECHNOLOGY
03-2020
Skills
- Business administration
- Documentation and reporting
- Operations management
- Analytical thinking
- Decision-making
- Logistics management
- Customer relations
- Retail operations management
- CRM software
- Project management
Accomplishments
- EMPLOYEE OF THE YEAR 2024
- LEADERSHIP AND TEAM EXCELLENCE AWARD
- CUSTOMER SERVICE EXCELLENCE AWARD
Timeline
Department Manager
WALMART
07.2022 - 02.2025
POST GRADUATE DIPLOMA - Supply Chain Management
NORTHERN COLLEGE
Bachelor of Science - Petroleum Engineering
LORDS COLLEGE OF ENGINEERING AND TECHNOLOGY
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