Mohammed Javeed Rajbhary

· Coordinated IT operations activities to deliver smooth flow of daily business needs.

· Design, implement, and maintain the company’s IT infrastructure, including servers, networks, and storage systems.

· Plan, evaluate and complete IT projects by coordinating with stakeholders.

· Managing Active Directory & Domain Controller server, File servers and application servers in the office environment.

· Managed network and system performance, conducting troubleshooting, security patching, and maintenance.

· Collaborate with other Departments and stakeholders to identify business requirements and propose technical solutions.

· Develop and maintain documentation for IT Infrastructure processes and procedures.

· project manager for CRM Salesforce implementation in the company and responsible creating different reports and showing users to use to analyze the sales team targets and KPI’s

· Responsible maintaining company domains, websites, MX and MA records and web hosting.

· Maintaining Intune setup, installing ADE setup on users mobiles with Apple Business Manager environment on MAC, retire, delete and remove the setup and even reset the passcodes through Apple Business Manager.

· Work with IP Avaya telephony system and are responsible for creating the Ext and giving access and restricting the access through the Extensions and generate reports of each extensions bills for the management.

· Project manager for the application’s technical proposal builder and spekbuilt for technical and Sales team to create the technical and Commercial proposals through.

· Assisted in development of long-term strategies to grow department and resources.

· Ensuring implementation of IT policies

· Working on Cisco routers and cisco IP POE switches.

· Oversaw IT department operations and training.

· Updated customers and senior leaders on progress and roadblocks.

· Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.

· Handling 4 members of team under and delegate them in various projects centrally and local projects.

· Played key role in on-going network design, revaluation, and optimization to keep pace with company growth.

· Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.

· Responsible for backups and configuration of regular backup from File server to the backup server.

· implement disaster recovery plans according to the business needs

.Implemented network security policies and performed audits, leading to reduction in security breaches.

• Oversaw execution of IT projects from inception to execution.
• Expanded use of VMware technologies, achieving multiple server and desktop virtualisation.
• Trained IT support staff to manage enquiries from end-users with first-call resolution.
• Led infrastructure projects to install and upgrade various systems.
• Evaluated telephony systems and drove inbound call routing improvements to customer minimise waiting times.
• Identified and recommended cost-effective technology solutions.
• Managed team of IT support technicians, developing workflows and processes.
• Collaborated with project engineers to roll out, manage, or patch software.
• Executed performance reports and submitted to management for review.
• Aligned IT strategy with business needs, prioritising value for money, security and contractual requirements.

• Established network specifications and analyzed workflow, access, information, and security requirements.
• Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
• Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
• Adopted cost-effective, useful solutions to implement into current systems.
• Supported business continuity by developing, testing and implementing disaster recovery plans.
• Planned and executed the selection, installation, configuration and testing of switches and routers.
• Analysed existing hardware, software and networking systems to bolster data security.
• Automated patching and updates to improve efficiency and accuracy of network administration.
• Identified potential intrusions and vulnerabilities through frequent security analysis and reporting.
• Maintained broadband networks and Windows servers to support stable operations.
• Conducted in-depth network reviews and tightened security policies to monitor access and prevent cyber threats.
• Verified system stability and integrity by conducting daily testing and monitoring.
• Monitor and optimize system performance, identify, and resolve technical issues, and provide technical support to end-users.

• Assessed existing hardware and software to determine viability and recommend improvements.
• Deployed and managed complex networks across broadband, Wi-Fi, LANs and VPNs.