Summary
Overview
Work History
Education
Skills
Additional Information
Software
Accomplishments
Timeline
CustomerServiceRepresentative
MOHAMMED KHALID SAIFULLAH

MOHAMMED KHALID SAIFULLAH

Senior Operations Analyst
BENGALURU

Summary

  • I am very practical person with an amiable disposition and strong cultural values. I strongly believe in accuracy and precision in whatever I do, I believe that I have good communication, team handling and managing skills that would provide transparency and productivity in the organization.
  • To attain the peak of success with my hard work and potential in shortest possible time. To yield better work prospective to the organization, and a competitive working environment to my subordinates with full encouragement and whole hearted participation.
  • Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
  • Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience
3
3
years of post-secondary education
1
1
Language

Work History

Operations Executive Analyst

1T9 TECHNOLOGY PVT LTD-(OTO CAPITAL)
BENGALURU
04.2021 - 12.2022
  • Job Description
  • Excellent Knowledge on LMS Software, Collecting Customers Details, Like ID Proof, Address Proof, Bank Account Statement, Generating of Lead ID & Storing into Company Data Base, in LMS Software, Quick Verification Of Paperless Documentations, Generating NACH & Making Payment for Customer, From NPCI (National Payment Corporation Of India),
  • Process and handle finance transactions and functions, including receivables, payables, receipts and payments reconciliation
  • Monitor customer accounts and follow up with customers for timely payment to minimize bad debts
  • Collaborate and communicate cross functionally for process improvement and operational support
  • Liaise with external parties such as suppliers and other relevant third parties
  • Assist in problem solving and recommend improvements on the process flows and controls
  • Monitor merchant settlements which include processing daily merchant settlements, performing daily reconciliations between the core system and bank, ensuring payments are transmitted in the required deadlines
  • Support and report any merchant related issues
  • Work closely with our bank to resolve settlement enquires and banking issues
  • Manage and monitor monthly account closings: PO management, supplier invoice processing, supplier accruals and prepayments, bank reconciliations, etc
  • Collaborate with Product, Engineering, and any other teams on automation initiatives and process improvements

Research Operational Stock Market Analyst

RATINGS INTELLIGENCE
BENGALURU
01.2019 - 03.2021
  • Equity Screening And Audit, Banking, Financial Services and Insurance (BFSI), Stock Market, Mutual Fund, SIP
  • Month 23-Days, Research, Collect and organize information from a variety of sources, such as databases, sales histories, Companies Financial Annual & Quarter Reports, Through Balance Sheet, Profit And Loss Statement, and customer feedback etc
  • For Different Companies of Worldwide
  • Providing analysis of securities data to inform fund managers and aid them in the investment process
  • Problem-solving expertise and a broad knowledge of the stock market to successfully interpret data into meaningful recommendations
  • Identify problems in areas such as business, logistics, healthcare, Stock Market, Commodities or other fields
  • Explaining and convincing the customers about the benefits and offers related to the financial products
  • Demonstrate appropriate sense of urgency and adaptability in response to changing business needs
  • Excellent Knowledge on Loan Process and Products

Assistant Departmental Manager

INFINITI RETAIL LTD, CROMA
BENGALURU
10.2017 - 11.2018
  • TATA ENTERPRISE) Retail Store
  • Passionate about learning and committed to continual improvement.
  • Worked well in a team setting, providing support and guidance.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Developed strong communication and organizational skills through working on group projects.
  • Resolved problems, improved operations and provided exceptional service.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Gained strong leadership skills by managing projects from start to finish.

Senior Assistant Sales Representative

SARSO BIZNET INTERNATIONAL PVT LTD
BENGALURU
07.2015 - 09.2017
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Applied effective time management techniques to meet tight deadlines.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Resolved problems, improved operations and provided exceptional service.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Self-motivated, with a strong sense of personal responsibility.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Developed strong communication and organizational skills through working on group projects.

Education

BBA - Human Resources Management

Al-Ameen Institute Of Management Studies
BENGALURU
08.2019 - 11.2022

Skills

    Excellent on LMS Software, Ms-Office, Ms-Excel ( Basic Advance), Google Sheet, with Great technical knowledge and understanding computer peripherals and software

Excellent Verbal & Written Communication, Business Communication Skills

Ability to think and plan strategically, Ability to generate new ideas & Leads

Strong customer service skills Building Customer Relationship Management (CRM), Greeting customers in a courteous and friendly manner

Digital Media Marketing, Creating And Listing of Adds in Social Media Platform, Creating of Blogs, Adds, Posters etc

Banking, financial services and insurance (BFSI)

B2B( Business To Business) And B2C ( Business to Customer) sales for product and services

Excellent in BPO(Business Processing Outsourcing) Inbound, Outbound & Voice And Non-Voice Process- For Domestic Process

Active listening, Critical Thinking

Leading, monitoring, a group of new employees and Team to achieve goals that contribute to the inspiring the team by creating an environment that promotes positive communication, encouraging bonding of team members, and demonstrates flexibility and growth of the organization

Attaining daily, weekly and monthly targets specified by the process And Providing the feedback to the Reporting Manager at the end of the day

Social & Digital Media Marketing, Email- Chart Marketing, Facebook, And Insta Creating Adds, Blogs, Content Writing Etc

Additional Information

1. STOCK MARKET INSTITUTE

Ø I have successfully completed Course on Stock Market Trader From "STOCK MARKET INSTITUTE" At 132, Brigade Rd Shanthala Nagar, Ashok Nagar, Bangalore:- 560025

2. LEADERSHIP & LIFE CHANGING EMPOWERMENT WORKSHOP

Ø Empowering Youth, Empowering India, Training in Leadership Management, Skills, Life Changing platform By SANDEEP MAHESHWARI Held at Amritsar (PUNJAB)

3. Ms-office- Ms-Excel

I have successfully completed Course on Ms-office- Ms-Excel (Basic And Advance) From Bizwiz.

Software

Ms-Office, Ms-excel, Google Sheet, LMS, SQL, DBMS, SAP-SD

Accomplishments

    Name :- Mohammed Khalid Saifullah

    Date Of Birth :-12th November,1996

    Gender :-Male

    Marital Status :-Single

    Nationality :-Indian

    Religion :-Muslim(Islam)

    Mother Tongue :-Hindi

    Language Known :-English, Hindi, Urdu And Arabic

Timeline

Operations Executive Analyst

1T9 TECHNOLOGY PVT LTD-(OTO CAPITAL)
04.2021 - 12.2022

BBA - Human Resources Management

Al-Ameen Institute Of Management Studies
08.2019 - 11.2022

Research Operational Stock Market Analyst

RATINGS INTELLIGENCE
01.2019 - 03.2021

Assistant Departmental Manager

INFINITI RETAIL LTD, CROMA
10.2017 - 11.2018

Senior Assistant Sales Representative

SARSO BIZNET INTERNATIONAL PVT LTD
07.2015 - 09.2017
MOHAMMED KHALID SAIFULLAH Senior Operations Analyst