Mohammed Moinuddin Shaikh
Mumbai
Summary
Dynamic retail banker with JPMC experience, excelling in customer service and credit assessments. Proven ability to build rapport and trust with clients while delivering exceptional service. Strong negotiation skills complemented by attention to detail, ensuring client satisfaction and loyalty. Passionate about automobile trends and adept at adapting to new environments.
Overview
3
3
years of professional experience
2022
2022
years of post-secondary education
Work History
Retail Banker
JPMC
Mumbai
04.2024 - 05.2025
- Assisted clients with account inquiries and transaction requests.
- Processed loan applications and conducted customer credit assessments.
- Educated customers on banking products and services available.
Hotel Operator
Mehraj Shaikh
Ajmer
03.2022 - 03.2024
- Managed daily hotel operations and guest inquiries effectively.
- Coordinated room assignments and maintained cleanliness standards.
- Assisted guests with check-in and check-out processes efficiently.
- Resolved guest complaints promptly to enhance satisfaction levels.
- Maintained up-to-date knowledge of hotel amenities, services, policies, and special packages offered by the hotel.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
Education
R.D. National College
Mumbai, IndiaSkills
- Key Skills
Excellent interpersonal & communication skills
Strong customer service orientation
Knowledge of automobile features and specifications
Basic understanding of sales and marketing principles
Ability to build rapport and trust with clients
Negotiation and persuasion skills
Attention to detail and organizational skills
Fast learner and adaptable to new environments
______________________________
Interests
Automobile trends and technology
Networking and building relationships
Attending car expos and auto shows
Languages
Urdu
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Marathi
Intermediate (B1)
B1
Timeline
Retail Banker
JPMC
04.2024 - 05.2025
Hotel Operator
Mehraj Shaikh
03.2022 - 03.2024
R.D. National College