Mohammed Naved Khan
Kota
Summary
A competent professional having 18+ years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
A strong relationship management along with training & mentoring skill has always been an added advantage in contributing to the growth of the organization. An excellent communicator coupled with exceptional interpersonal & managerial skills.
Overview
19
19
years of professional experience
Work History
Manager - Commercials
MNK INTERIORS LLC
09.2014 - 04.2022
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Process purchase orders and requisitions for products.
- Communicate with prospective vendors to determine terms and availability.
- Purchasing instructions and policies, and ensure proper procedure from both the company and vendors.
- Prepare reports for costs and market conditions.
- Work with other staff members to generate product specifications.
- Resolve issues with contracts and supplies.
- Maintain thorough records of orders.
- Develop and implement organizational policies for the department.
- Manage budget for purchasing department.
- Create specifications for the delivery of new products.
- Developed and maintained relationships with customers and suppliers through account development.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Approved regular payroll submissions for employees.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Conducted monthly inventories of raw materials and components on work floor.
- Recorded inventory sales into organization's weekly income report.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Evaluated report data to proactively adjust and enhance operations.
- Directed staff and managed annual capital budget.
- Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
- Prepared and recommended long-range plans for development of department personnel.
- Propelled continuous improvements and strategically capitalized on current market trends.
- Consider environmental impact when determining transportation needs.
- Executed regular process updates to reduce discrepancies and enhance scheduling across production calendars and programs.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Monitored and supported progress of plant production orders by managing shop capacity and loading functions at several facilities.
Territory Manager
Reliance Money Express Limited
12.2010 - 12.2013
- Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
- Managed over 500 Franchises within the assign territory.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Established successful account relationships with sales team and operations team by building rapport and maintaining consistent communication.
- Increased volume business with existing accounts 150% through support and back end services.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Managed Franchises to retain existing relationships and grow share of business.
- Organized promotional events and interacted with community to increase sales volume.
- Created and implemented new business opportunities by utilizing strategic networking strategies.
- Prepared and implemented strategic growth plans for territory based on company goals and expectations.
- Built deep relationships with store managers, business owners and distribution partner sales teams by employing industry expertise and knowledge, retail strategies and sales tactics.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Handling Branch Office at Jhunjhunu City.
- Managing a team Executive.
- Managing MTS transaction like global money transfer with western union.
- Devolvement of new Franchises like find out some potential area, firms & shop & establishment for same n’ locate them as a Money Transfer, Gold and NPS.
- Managing old Franchises of Western Union
- Organizing events as road shows and presentations in, corporate sector and rural area.
- Handling Enquiries.
- Promoting team to improve performance and business.
- Setting and achieving monthly targets with the team and Franchises.
- Corresponding with Regional Office and Head Quarter.
- Appropriate management of marketing fund.
Senior Development Manager
ICFAI National Collage
09.2009 - 11.2010
- Collected data and performed customer needs analysis.
- Defined and integrated roles, responsibilities and processes for business team and data management organization.
- Managed 10 individual projects simultaneously for product lifecycle development.
- Directed product development efforts using industry-specific tools to increase sales and overall company productivity.
- Worked with internal and external businesses and led cross-functional teams to develop intricate business plans.
- Supervised team duties related to decision support and business intelligence for business users.
- Monitored product pricing and legal requirements.
- Trained new hires to perform cross-training exercises with experienced workers.
- Communicated all learning and performance objectives, schedules and training assessments to upper management.
- Led daily, weekly and monthly coaching, counseling and feedback sessions.
- Handling Kota zone as area of working.
- Managing a team and Institutional Associates.
- Educating students about courses through personal meeting and Presentations.
- Organizing events as road shows and presentations in colleges, corporate sector, coaching institutes etc.
- Handling Enquiries.
- Promoting team to improve performance and business.
- Setting and achieving monthly targets with the teams.
- Corresponding with Regional Office and Head Quarter.
Territory Sales Manager
Idea Telecommunication Ltd
10.2006 - 08.2009
- Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
- Offered new and existing customers profitable products to maintain strong territory-wide revenue.
- Targeted prospects in other territories through careful research of competitor products, services and trends.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Forecasted sales of and set successful policies to achieve sales objectives and related metrics within timeframe.
- Established and maintained 100 accounts over the teneure, expanding territory.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Exceeded targets by building, directing and motivating high-performing sales team.
- Carefully analyzed data to determine most effective sales strategies.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Expanded product distribution by adding more than 50 new distribution points in region.
- Attracted new clientele and developed customer relationships by hosting product-focused events.
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
- Managed and motivated sales team to increase revenue in every month.
- Held weekly meetings with sales executives to identify techniques to overcome sales obstacles.
- Partnered with sales team members and leveraged strong negotiation skills to close tough deals with lucrative clients.
- Motivated and mentored sales employees to enhance presentation, negotiation and customer relations abilities.
- Serviced 500 customer accounts every month while devoting significant energy to prospecting new leads with 80% conversion rate.
- Drove team revenue totals by bringing in top sales numbers.
- Spearheaded efficient resolutions for wide-ranging customer issues to offer outstanding service and maintain high customer satisfaction.
- Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
- Increased division profits with strategic territory expansion and acquisition of 300 new customers every month.
Corporate Sales Executive
Airtel (Bharti Hexacom Limited)
05.2002 - 09.2006
- Worked independently with minimal supervision.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Contributed to team objectives in fast-paced environment.
- Negotiated prices, terms of sales and service agreements.
- Prioritized tasks and projects to meet tight deadlines.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Informed customers of promotions to increase sales productivity and volume.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Exceptional computer skills
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Developed new business relationships and maintained existing through regular communications and effective account management.
- Prepared and deliver customer sales quotes.
- Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
- Met or exceeded sales, customer service and loyalty program standards.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Attended monthly sales meetings and quarterly sales trainings.
- Kept detailed records of daily activities through online customer database.
- Liaised between clients and support team to quickly resolve issues.
- Recorded accurate and efficient records in customer database.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Quoted prices, credit terms and other bid specifications.
- Built and cultivated long-term quality relationships with over [Number] clients by addressing needs and providing superior customer service.
- Prospected to increase sales lead pipeline and and converted leads into new customers.
- Demonstrated consistent track record of overachieving sales quotas.
- Completed call reports, paperwork and on-going personal training by required deadlines.
- Developed, maintained and utilized diverse client base.
- Maintained high levels of product knowledge and solutions to covert casual shoppers into customers and increase sales 135%.
- Completed daily outbound calls, up to 6 hours per day.
- Contributed to event marketing, sales and brand promotion for Airtel.
- Developed and implemented strategic account plans to generate new, advantageous customers.
- Performed outside business-to-business sales with proven proficiency in prospecting and territory management.
- Developed customer relationships and increased overall sales by 200%.
- Maintained current knowledge of evolving changes in telecom marketplace.
- Exceeded team sales goals by 150%.
- Achieved 100% of goal through suggestive selling and upselling.
- Increased sales volume by adding 300 new accounts in Kota territory.
- Contributed to company revenue by securing 100% in product sales.
Education
MBA - Marketing Management And Research
NIMS University
Rajasthan,India2014
Master of Arts - Political Science And Government
Vardhaman Mahaveer Open University
Kota,Rajasthan,IndiaBachelor of Arts -
Vardhaman Mahaveer Open University
Kota,RajasthanSkills
- Customer Relationship Management
- Business Planning
- Project Management
- Sales and Marketing
- Team Leadership & Management
- Time Management
- Budgeting and Cost Control
- Negotiation
- Channel Management
- Financial Management
- Excellent problem-solving skills
- Self-motivated, determined and confident
- Ability to work to deadlines, under pressure
- Adaptable quickly and easily at a distinct advantage
- Strategic thinker and long-term planner
Accomplishments
- Successfully Completed more than the AED 150 Million worth projects in my tenure before the given time line.
- Hyatt Regency, Deira,Dubai.
- Hotel Radission Blue, Media City.
- Hotel Andaz, Capital Gate, Abu Dhabi.
- Hotel Raddision, Creek, Dubai.
- Hotel Lemeridien,Dubai.
- Hotel Grand Hyatt, Dubai.
- Hiba Down Syndrome Center, Saudi Arabia.
- Park Hyatt,Dubai.
Languages
English
Advanced (C1)
Urdu
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Timeline
Manager - Commercials
MNK INTERIORS LLC
09.2014 - 04.2022
Territory Manager
Reliance Money Express Limited
12.2010 - 12.2013
Senior Development Manager
ICFAI National Collage
09.2009 - 11.2010
Territory Sales Manager
Idea Telecommunication Ltd
10.2006 - 08.2009
Corporate Sales Executive
Airtel (Bharti Hexacom Limited)
05.2002 - 09.2006
MBA - Marketing Management And Research
NIMS University
Master of Arts - Political Science And Government
Vardhaman Mahaveer Open University
Bachelor of Arts -
Vardhaman Mahaveer Open University
Similar Profiles
Salman Masud ButtSalman Masud Butt
Operations Manager at (MNK Enterprises) Nestle ProfessionalOperations Manager at (MNK Enterprises) Nestle Professional
Kate MalarciucKate Malarciuc
Safety Director at MNK US LINES, INC.Safety Director at MNK US LINES, INC.
Eduard PazEduard Paz
Forklift Operator at MNKForklift Operator at MNK