Mohammed Nizam M

Dynamic order management professional with a robust background in logistics and supply chain coordination, adept at streamlining processes and ensuring precision in order fulfillment. Proven track record of maintaining efficient inventory control while fostering collaboration within teams to adapt to evolving business needs. Consistently drives results that align with organizational goals, leveraging expertise in ERP systems, customer service, and problem-solving. Committed to delivering high-quality outcomes that enhance operational efficiency and customer satisfaction.

• Appreciated by CSuM on quick understanding of process during Handover period and also for the speedy support during live period.
• Looking at the performance, additional CT added & being handled in effective way.
• Supporting on reporting activities which was handled by CSuM like weekly report preparation, invoice reconciliation.
• Successfully completed Migration process of orders between different sales organization along with CT team.
• Received NOP Recognition Award - Category "Dare to Lead" in Q1 for exceeding the performance and to bring the Revenue more than expected.
• Received additional activities like SPO creation and import clearance activities that were handled by In-country CSCs.
• I received an appreciation from customer through the channel "Voice of Customer" for being always supportive and to help their requirements fulfilled.
• Got privilege from CSuM to interact with CT team like AM, PM, CDM to process/follow up the activities bypassing/with no waiting for CSuM to fulfill the customer requirement on time.
• Created an Invoice tracker to maintain the invoice and revenue details by which F-C - Cash collection team saving their time on manual validation.
• Created a Macro for SOX automation across MEA region CTs
• Completed SOX automation & extended support towards all other regions like APJ & Europe which required lot of discussion between CT teams & project F&Cs for standardization
• Closed successful closure with almost 37M AED profit towards Nokia
• Received Rookie award during training period (For the best performer in training sessions)
• Receives appreciation from stakeholders monthly.
• Had been a PMS topper in my first-year tenure for the period Jan’16-Oct’16.
• Maintaining 100% Accuracy from last 16 months.
• Got an appreciation from client (Named as SME of a process)
• Got 2 times best performance award during the month of AMJ.
• Named as “Pillar of a Team” for supporting and ensuring the complaint free team.
• Got Special recognition award for extra mile efforts.
• Got Extra Milestone award for sharing the knowledge with the team to make over the best productivity and to ensure the quality.

• Global Deal Processor
• Creates quote/contract based on the customer requirement on HPE products & services.
• Manage to have a track on Billing/Invoice once the support is received by the customer.
• Manage contract amendments based on customer requirements.
• Regular interactions with Front office team/ other regional Back-office peers to find better solutions during any issues arrives.
• Interact with the Front office/Sales team to understand the needs of customers.
• Helping teams understand the process standardization by providing process clarification.
• Involved in a new engagement of process and provides training for the new joiners.
• Reporting - Key point contact for Compliance, auditing and Issue resolver.
• Global Deal Specialist
• Engage with the Sales/ direct customer to understand the requirement from HPE.
• Schedules meeting to discuss with the customer/concern team whenever there is a need.
• Negotiate the pricing with the customer for bidding/to win the deal.
• Analysis the request receives from the customer.
• Obtains approval/constraint documents from higher level management to create a way to provide support to the customer.
• Assigning cases to the processor to create/amend quotation or contracts based on the requirement.
• Perform Quality check on the completion received from processor.
• Maintains/track all data of the respective customer.
• Provide sales report to the higher-level management monthly to inform the receivables/forfeiture of revenue.

• Create/Book orders based on the customer purchase order received.
• Creates delivery as per the requirement and availability of materials.
• Generate packing list for vendor confirmation.
• Generate shipping documents.
• Co-ordinate with the shipment sites for dispatching the materials to the customers.
• Generate Billing/Invoice for the customer once the materials are received by the customer
• Generate Customs invoice based on the requirements
• Reporting – Handles the customer/management reports from the application to meet the requirement.
• Been a Process SPOC in the team to clarify the issues (i.e., A part of COE team).
• Handles the team in absence of Supervisor (as a Acting lead)
• Provides Process Overview training to the new joiners.

• MN & NI Supply Chain
• Technology Quality
• CNS Legal & Compliance

• Receiving and Validating the Purchase order/Risk Orders from the customer team
• Evaluating the material codes and obtaining the configuration created based on the BOQ received
• Based on the configuration created, coordinating with processing team to get the orders created in system and ensuring the PO is placed with Vendor wherever it is required.
• Daily follow up with SCM, Buyer and Vendor to get the stock allocated for the orders created
• Creating Delivery notes based on material availability in coordination with the hub team and invoicing based on customer requirement
• Coordinating with Logistics Service Provider and delivering it to customer on time
• Coordination with Freight Forwarder to clear the shipment from local broker
• Invoice processing on post goods receipt at customer warehouse
• Audit/compliance check, SOX control performance monthly

• Supply Chain costs (regionally driven)
• Inventory Rotation Days
• Operational leading KPIs
• OTDr extended
• OFCT

• Take care of money and tax collection and keep all your records.
• Make an effective and efficient budget allocation for all activities.
• Make sure government plans reach those who need them.
• Ensure cleanliness in the valleys.
• Build and store water.
• Ensure the efficiency and effectiveness of public lighting.
• Prevent infectious diseases and assess the risk of mosquitoes.
• Construction of a cemetery and a landfill.
• Continuously ensure all other aspects of the city’s development.