SQL
Experienced and results-driven team leader with a proven track record of successfully guiding and motivating cross-functional teams to achieve exceptional outcomes. As a dedicated team leader, I am committed to driving operational efficiency, fostering innovation, and delivering outstanding results in fast-paced and challenging environments.
Able to extract meaningful insights from complex data sets and deliver actionable recommendations that drive positive business outcomes and also generating a 25% increase in sales year-over-year through effective communication and identifying client needs.
Proficient in selling and negotiating techniques with a thorough understanding of the sales industry.
Skilled in MS Office, Excel, SQL, and CRM tools,
As a key accounts manager at Meesho.com, a leading e-commerce platform, I have successfully guided and managed a dynamic team in the rapidly evolving landscape of social commerce. By aligning our objectives, fostering collaboration, and optimizing operational processes, we consistently deliver high-quality services, exceed targets, and drive business growth.
• Conducted market research and identified opportunities, resulting in the acquisition of 1000+ new customers and a market share increase of 40% in the assigned region.
• Successfully built and maintained a customer-focused network by regularly communicating with customers and responding to their needs, resulting in a customer satisfaction rate of 95%.
• Actively sought out new sales opportunities through cold calling, networking, and social media, resulting in a pipeline of 100+ new leads per month.
• Furthermore, I have played a key role in optimizing operational processes, implementing strategies to streamline workflows, and improve efficiency. This has enabled our team to consistently deliver high-quality services to our customers while meeting tight deadlines and exceeding performance targets.
As a Sr. Business Development Manager at Justdial, I have successfully forged strategic partnerships, identified new business opportunities, and nurtured client relationships. With expertise in market analysis, negotiation, and solution selling, I have consistently exceeded sales targets while delivering exceptional customer satisfaction. Adept at leading cross-functional teams and developing effective sales strategies, I am committed to driving business success and achieving long-term organizational objectives.
• Coordinated with channel partners and supported them in closing deals, resulting in a 30% increase in sales from channel partners.
• Reduced receivables from sales operations by 20% through proactive follow-up and timely collections.
• Negotiated and closed deals, resulting in revenue increase and a 90% customer retention rate.
• Prepared and delivered product and service presentations, resulting in a 70% conversion rate of leads to customers.
• Achieved 110% of sales target by developing and implementing a strategic sales plan for the assigned region, resulting in increased revenue of 1Cr.
As a Dynamic and results-oriented public relations executive Played as Important contributor at this company, I have demonstrated expertise in managing public relations campaigns and fostering positive relationships with clients, stakeholders With exceptional communication skills and a strategic mindset.
With a passion for delivering exceptional experiences, I am committed to achieving client objectives and exceeding expectations in the fast-paced world.
Key account management
undefinedStreamlined Sales Processes: Recognizing the need for efficiency, I initiated and led process improvement initiatives within the sales department at Meesho. By analyzing existing workflows, identifying bottlenecks, and implementing streamlined procedures, I optimized the sales process. This led to increased productivity, reduced turnaround time, and enhanced customer experience, ultimately driving greater sales success for the team.
SQL
MS Excel
Salesforce
RDBMS
Computing Platform
Networking
Collabarating
Building Relationships