Mohammed Razi J
Ambalamkunnu,Kollam
Summary
Proven expertise in system configuration and hardware maintenance, honed at Private Quarry, where I significantly enhanced network efficiency and user support. Skilled in remote assistance and training development, I excel in diagnosing and resolving complex technical issues, ensuring optimal system performance and user satisfaction. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Computer Assistant
Private Quarry
Ambalamkunnu
01.2022 - 01.2024
- Installed, configured and maintained computer hardware and software systems.
- Provided technical assistance to users regarding computer applications and hardware operations.
- Maintained accurate records of user inquiries, troubleshooting processes and resolutions.
- Assisted in the setup of new computers and peripherals such as printers, scanners
- Implemented security measures to protect data from unauthorized access or destruction.
- Created and managed user accounts on local area networks and wide area networks.
- Performed system backups regularly to ensure data integrity in case of system failure.
- Diagnosed network problems and identified solutions for resolving them quickly.
- Monitored network performance for optimal efficiency and speed.
- Troubleshot hardware issues like defective memory, motherboards, drives.
- Provided technical support via telephone or email for users with basic computer questions or issues.
- Set up new workstations with necessary components such as operating systems, drivers.
- Updated existing software applications to the latest versions available.
- Installed and performed minor repairs to hardware, software or peripheral equipment.
- Answered user inquiries to resolve computer software or hardware operation problems.
- Assisted in the setup of new computers and peripherals such as printers, scanners.
Education
Some College (No Degree) - R&AC
Govt:VHSS,Arkkannoor
Arkkannoor,KollamSome College (No Degree) - Computer Hardware
Govt:ITI Ilamadu
Ilamadu,KollamSkills
- System configuration
- Hardware maintenance
- Hardware configuration
- Preventive Maintenance
- Remote assistance
- Software installation
- Application support
- Equipment preservation
- Training coordination
- Diagnostic investigation
- Software evaluation
- Mobile device management
- Vendor communication
- Training development
Certification
- Driving license for Two,Three&Four Wheelers
Timeline
Computer Assistant
Private Quarry
01.2022 - 01.2024
Some College (No Degree) - R&AC
Govt:VHSS,Arkkannoor
Some College (No Degree) - Computer Hardware
Govt:ITI Ilamadu
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