To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
years of professional experience
3
years of post-secondary education
Work History
Accor Plus
Banagalore
International Sales Specialist
01.2023 - Current
Job overview
Worked well in a team setting, providing support and guidance.
Built relationships with customers and community to promote long term business growth.
Solved customer challenges by offering relevant products and services.
Engaged with customers to effectively build rapport and lasting relationships.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Educated clients on current promotional offerings and products using persuasive selling tactics.
KAFQA VENTURES PVT LTD
Bengaluru
Team Leader
08.2021 - Current
Job overview
Tasks
Oversee a team of 25 pre-sales associates
Set ambitious sales goals for them and motivated
strong performance to keep team growing effectively
Performance Appraisal - Plan and set KPIs for the team members and validate the performance:
productivity, adherence, attendance
Worked closely with other departments to understand full scope of available offerings and
provide top-notch salesmanship to customers
Trained, coached and mentored new sales associates for maximum performance
Set ambitious sales goals and motivated strong performance to keep team growing effectively
Monitored sales processes to identify areas in need of improvement and implemented systems
to rectify issues
Grew sales and boosted profits, applying proactive management strategies and enhancing sales
training., A leadership professional with strong experience in team management and the ability to provide
direction and strategy to encourage the achievement of company objectives
Recently liaised with
recruiting staff, training new employees, assigning tasks, setting sales targets, and taking disciplinary
action when needed
Customer Satisfaction
Beebizile
Kozhikode
HR Assistant
02.2019 - 02.2020
Job overview
Responded to inquiries by answering telephone calls, in-person questions and emails
Created and completed personnel action forms for hires, terminations, title changes and
terminations
Also assisted with on-boarding process of new hires
Documented human resources records and maintained confidentiality of sensitive personal
information
Coordinated itineraries and scheduled appointments for human resources staff
Compiling data about employees: payroll – such as hours worked, tax, pension contributions etc
Screened applicant resumes and coordinated both phone and in-person interviews.
Rivoli
Dubai
Recruiting HR Assistant
01.2016 - 01.2019
Job overview
Tasks
Pre-screened resumes prior to sending to corporate hiring managers for consideration
Developed recruiting strategies to identify qualified candidates and build network
Evaluated strengths and weaknesses of candidates through effective screening processes
Coordinated schedules to arrange management interviews with applicants
Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other
variables
Consulted businesses on successful recruiting and retention practices to help minimise turnover
Improved office efficiency by effectively managing internal communications and
correspondence
Client Liaison
Business Analysis
Business Development
Mohammed Sabith VA
Education
Winstud Academy
Advanced Diploma from Computerised Financial Accounting