Highly proficient stock team member manages processing and packaging of wide range of orders in fast-paced environment. Efficiently maintains organized storage space to keep team productive and customers satisfied with fast service. Experienced in inspecting new shipments and working with vendors to resolve discrepancies.
Overview
7
7
years of professional experience
Work History
Process Guide
AMAZON FC
06.2022 - Current
Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
Processed requests and supply orders and pulled materials to successfully prepare orders.
Achieved warehouse expense goals by developing, implementing and monitoring logistic metrics.
Satisfied reporting requirements with timely and accurate logging of daily activities.
Trained staff on material handling processes to reduce shipping times.
motivated warehouse staff to meet tight schedules and demanding performance targets.
Coordinated maintenance on physical condition of warehouse and equipment, routinely assessing each for needed repairs, updates or replacements.
Planned and optimized warehouse work processes to improve fulfillment system efficiency.
Learning Ambassador
Amazon FC
03.2022 - Current
Explaining rules and policies that new associates follow when working at an Amazon site.
Answering questions and providing guidance to new associates in relation to their path.
Performing daily audits on new hires to check their progress and suggest areas of improvement.
Identify and report employee misconduct to management.
PACKING, Amazon Warehouse
03.2021 - Current
Packing and picking the orders, Packing gift orders and Slamming the orders
Kept warehouse workstations clean and organized to promote operational excellence.
COVID-19 AND SAFETY MARSHALL, Amazon
03.2021 - Current
Promote and ensure infection control practices (e.g
Frequent hand washing) are followed
Promote and take practical steps to ensure people participating in the operations are complying with density requirements currently 3 persons per 4 square meters
Promote and take practical steps to ensure people are physically distant, comply with the 2-meter rule
Ensure that all COVID Safe Plans and COVID Management Plans (where relevant) or specific policies/protocols in relation to the prevention of coronavirus are effectively implemented and monitored
Ensure that the operation has sufficient seating, hand washing facilities and cleaning regimes
Auditing and reporting any issues and concerns to operation manager.
WATER SPIDER, AMAZON
03.2021 - Current
Keeping work stations fully stocked with all boxes and keeping the stations clean every time.
CONSOLE OPERATOR
7-ELEVEN
02.2019 - 02.2021
Handled cash, check, and card transactions and maintained balanced drawer to facilitate large purchases
Marketed products to existing and new customers through special promotions and suggestive selling techniques
Answered incoming phone calls to offer information to customers and direct callers
Promoted targeted programs to customers to drive increased revenue and build brand loyalty
Cleared trash from parking lots and resolved problems negatively impacting professional property appearance
Restocked, merchandised, and cleaned store before shift start to improve product visibility and drive sales
Engaged customers, built connections, and maintained positive attitude
Increased sales of target items by employing excellent upselling and communication skills
Maintained knowledge of policy changes and promotions to better serve customers with current information
Restocked shelves with current merchandise and arranged attractive, eye-catching displays.
CONSOLE OPERATOR
CITY CONVENIENCE STORE
07.2017 - 01.2019
Provide assistance to customers and handle various duties such as operating the cash register, greeting customers, helping people locate products, doing paperwork, stocking shelves, and maintaining the store clean and organized.
Education
MASTER OF SCIENCE - INFORMATION TECHNOLOGY
VICTORIA UNIVERSITY
02.2020
BACHELOR OF SCIENCE - ELECTRICAL AND ELECTRONIC ENGINEERING