MOHAMMED SHAFEEQ ULANGADAN

Managing operations, CRM, business development, sales, and Technical consultant for IT ELV infrastructure.

• Business Management, investment consultant, automotive service management & spare parts distribution manager
• We are managing the overall backlog and roadmap with the Technology & Analytics Director, considering priorities in line with budget restraints
• Working together with the Design Lead to have a customer-centric approach and best-in-class
• UI/UX for product, also taking into account business feedback
• Leveraging knowledge of connected industries to design domain models that are simple to understand, highly functional, and simple to manage
• Bringing Customer First, Mobile First, Cloud First and Agile mindset to coach key stakeholders to problem solve in a way that reduces solution complexity and builds scalability
• Also Driving adherence to industry standards to reduce bespoke work and ease upgrades
• Checking quality of outputs to ensure delivered solution meets requirements.

• Heading the Technical team & Presales and post sales Including project Management
• Responsible for partner accreditation and Customer relations & Consultant for Enterprise, SME and Hospitality solutions
• Business Development, Product Management, Cyber security, IoT, Technical reviews , B2B Sales & Marketing, Vendor negotiations, Management reports
• Maintenance contracts, tender submission, Implementation, Leading team, Consultants for large Scale projects
• Sales Account Management, Customer relationships, Vendor coordination, Internal team development & Vendor onboarding
• Windows Server 2012R2 Services Voice Telephony

• Designing and Implementing Infrastructure for Large and SME Solutions with Multi-Vendor Aruba, Alcatel, Avaya, Juniper, Fortinet, HPE, EMC Cisco, Microsoft, Cloud, Storages, System integrations ..etc
• Providing Technical support to Multi-vendor Enterprise Network
• Implementation of Network Security for Enterprise (Juniper, Fortinet, Barracuda, Sonic wall, etc)
• Leading in project implementation and handover
• Network security consultation and implementation.

• Providing live technical support to Banking Network
• Support for secure Banking services
• Perform routine configuration and troubleshooting of LAN, WAN Network
• Manage Mean Down Time according to the Banking outage window
• Monitoring Banking network through Hypercom, NNMI, HPOM and HP tipping point tools
• Monitoring of ATM network through Gasper monitoring system
• Initial trouble shooting of ATM and Network issues through available systems
• Receive and handle fault notifications on the network, log and route the issue to the appropriate personnel/department for resolution
• Issue trouble tickets appropriately prioritized according to the severity of the issue.

• Implementing and maintaining networks (LAN and WAN) for Small and Medium enterprises
• Providing Technical leading to Design and configuration of Cisco Network environment
• Configuring Routing protocols, Switching Technologies, VPN, etc
• Configuring Windows Servers including AD, DNS, DHCP, Hyper-V and VMware
• Hardware, software and networking support through remote and third-party terminal service software
• Techno Q corporate network
• Network for Amwal group
• Ezdan Curve Datacentre Implementation and configuration
• Ezdan Hotels complete IT infra support
• Network for Shafallah Group of Qatar
• Ezdan Palace Hotel Datacentre Implementation and configuration.