Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Personal Information
Timeline
Generic
MOHAMMED SHARIQ KHAN

MOHAMMED SHARIQ KHAN

Mumbai

Summary

Strategic business leader with over 20+ years of success in devising and executing business strategies to achieve top-line and bottom-line profitability across the Telecom, IT, and Services Domain. Drove the products - Unified Communication & Collaboration Services and Contact Center for covering West India Conglomerates at Cisco. Consistently achieved targets and acquired the largest contact center deal worth 220+ Crore from one of the largest automobile manufacturers in India, earning the Pro Club Award in 2019. Acted as a Product Sales Specialist and SME in Collaboration Space, successfully building and establishing companies' business while significantly amplifying business margins. Skilled in market analysis, pricing models, valuation, market approach, segment description, and sales support. Rich experience in driving the implementation of cutting-edge solutions for clients in collaboration with multi-disciplinary teams by adopting a pragmatic approach to achieve business objectives. Maintained strong relations with key decision makers and leaders across target industries for delivering services. Impressive track record of achieving profit and business growth objectives within start-up, turnaround, and rapid-change environments. Consistently delivered multiple-digit growth of revenue, EBITDA, and market share year over year while improving ROI through long-term planning. Expertise in performing customer/market research to determine customer behavior and trends, drawing relevant conclusions from developed reports, and providing critical insights to top management.

Overview

23
23
years of professional experience

Work History

Product Sales Specialist

Cisco
12.2021 - Current
  • Collaborated with cross-functional teams to launch new products, leading to increased market share.
  • Attended and participated in industry tradeshows for networking purposes and lead generation.
  • Cultivated a high-performance partner sales team culture by setting clear expectations, providing regular feedback, and offering professional development opportunities.
  • Achieved sales performer status within the organization due to consistent dedication and drive for success.
  • Exceeded sales targets consistently by employing strategic prospecting techniques and persuasive communication skills.
  • Identified emerging market trends and adjusted sales tactics accordingly, staying ahead of the competition.
  • Boosted product sales by developing and implementing effective marketing strategies.
  • Established strong relationships with key industry partners, fostering collaboration and driving mutual business growth.
  • Developed thorough understanding of competitor offerings, enabling effective positioning of our products as superior alternatives in the market.
  • Managed a portfolio of high-value clients in Enterprise Segment, ensuring their needs were met and promoting long-term loyalty.
  • Streamlined sales processes through partners, resulting in improved efficiency and reduced turnaround times for customer inquiries.
  • Delivered comprehensive product training sessions for team members, elevating overall knowledge and expertise within the department.
  • Enhanced customer satisfaction through personalized product demonstrations and tailored recommendations.
  • Conducted continuous analysis of sales data to identify areas of improvement and develop action plans accordingly.
  • Created compelling proposals for Enterprise Customers that showcased unique benefits offered by our products.
  • Increased repeat business through diligent relationship-building efforts with customers.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Worked with account sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Set and achieved company defined sales goals.

Senior Manager (BD-Contact Center & UCC Services)

Tata Communications Limited
12.2016 - 11.2021
  • Leading the products - Contact Center Services and Unified Collaboration & Communication for the covering North & East Region; strategizing for augmenting sales & revenue in line with the defined policy of the company
  • Planning the roadmaps for TCLs CC & UCC Product Portfolio in the Enterprise segment
  • Directing & analyzing pipeline products against changing market & competition dynamics to advise course correction wherever required, including critical decisions to enable robust portfolio management
  • Continuously tracking market information impacting company's business and analyzing key trends; venturing in new territories

Senior Sales Manager (Major Accounts & Alliances)

Drishti Soft Solutions Pvt. Ltd.
06.2015 - 11.2016
  • Drove the Contact Center Software Application for Customer Interaction Management
  • Acquired major new logo - Sugal & Damani, Jindal Intellicom, Videocon Telecom & Uber
  • Developed strategic alliances with CRM & SI Partners for decreasing the sales cycle & generating leads

Sales Account Manager

Servion Global Solutions Limited
09.2014 - 06.2015
  • Administered System Integration product for Unified Communication & Contact Center Infra, Process & Applications
  • Led a portfolio of 30 accounts for Cisco & Avaya Voice Infrastructure services & product

Sales Account Manager

Orange Business Services India Technology Private Limited
04.2011 - 09.2014
  • Managed the products like System Integration, Technical OEM resale and managed Services & Contact Centers
  • Headed a portfolio of 30 accounts and generated INR14 + Crores in 2013 through upselling of add-on services to existing customers & creating incremental revenues
  • Increased the customer base from 10 accounts to 30 accounts in 3 years
  • Coordinated with other Account Managers to create & deliver performance updates & weekly business reviews
  • Formulated & evaluated the sales proposals & correspondence
  • Supervised the market conditions, product innovations & competitor activity
  • Resolved the customer query for products, prices & availability; exceeded the annual quota by 121% in 2013
  • Directed the Products Lines of Avaya, Cisco, Juniper, Tandberg & Verint

Deputy Manager - Whole Sale Carrier Business

Tata Teleservices Limited
05.2008 - 04.2011
  • Managed the products including Local Loops Circuits, Access & Core infrastructure for foreign telecom operators, National Private Leased Circuits, Domestic MPLS Network, Network to Network Integrations, Co-Location Infrastructure, Sales Engagement and Alliances
  • Created new customer base for Three Foreign Telecom Operators (BT, Singtel & NTT) in India
  • Increased the customer acquisition rate by 100% through implementing targeted discussions, presentations, persuasion & pricing strategies
  • Accomplished long-term business partnerships (Sell through MOU) with Singtel & NTT in India

Sr. Executive - Enterprise Business Group

Tata Teleservices Limited
05.2006 - 05.2008
  • Worked for products like Mobility, Wireline Infrastructure - PRI, BRI & Toll Free Solutions
  • Successfully established over 10 new Logos & Accounts
  • Appreciated as top sales generator by increasing the sales level by 70% in FY 2009
  • Designed & implemented national sales department improvements initiatives; revamped the company's approach to marketing, cost analysis, presentations & territory establishment
  • Retained over 30 existing client accounts effectively
  • Delivered business-building & relationship-building expectations with uniquely assigned accounts and customers
  • Bagged the Employee Performance Award after maintaining record sales achievement of 20% growth for three months

Sr. Sales Executive

Cyber Media Dice Careers Limited
10.2005 - 05.2006
  • Led the products Resume Database & Online Branding in Delhi and NCR
  • Developed the new market & prospect customer database for Tech Job Portal for Tech Professionals
  • Managed the upselling online branding to technical recruiters

Executive Sales

Smart Entrepreneur Solutions Pvt. Ltd.
12.2002 - 10.2005
  • Managed the products including Mobility products for Voice & Data
  • Designed & performed the market study for 500+ perspective clients in the territory for the information required

Medical Representative

IPCA Laboratories Limited
09.2001 - 07.2002

Education

MBA - Sales & Marketing

Karnataka State Open University
01.2014

BBA -

Institute of Management and Research
01.2001

Skills

Strategic Business Planning & Leadership

Enterprise Business Development

Enterprise Products Management / Pre-sales

Strategic Alliances & Partnerships

Turnaround Strategy

Team Building & Leadership

Technical understanding

Customer Relationship Building

Interpersonal communication skills

Complex Problem-Solving

Product and Service Sales

Sales strategy development

Account Management

Strategy Development

Accomplishments

Consistent Target Achiever in Cisco.

Pro-Club winner in Tata Communications.

Languages

English
Hindi

Personal Information

Date of Birth: 12/08/79

Timeline

Product Sales Specialist

Cisco
12.2021 - Current

Senior Manager (BD-Contact Center & UCC Services)

Tata Communications Limited
12.2016 - 11.2021

Senior Sales Manager (Major Accounts & Alliances)

Drishti Soft Solutions Pvt. Ltd.
06.2015 - 11.2016

Sales Account Manager

Servion Global Solutions Limited
09.2014 - 06.2015

Sales Account Manager

Orange Business Services India Technology Private Limited
04.2011 - 09.2014

Deputy Manager - Whole Sale Carrier Business

Tata Teleservices Limited
05.2008 - 04.2011

Sr. Executive - Enterprise Business Group

Tata Teleservices Limited
05.2006 - 05.2008

Sr. Sales Executive

Cyber Media Dice Careers Limited
10.2005 - 05.2006

Executive Sales

Smart Entrepreneur Solutions Pvt. Ltd.
12.2002 - 10.2005

Medical Representative

IPCA Laboratories Limited
09.2001 - 07.2002

MBA - Sales & Marketing

Karnataka State Open University

BBA -

Institute of Management and Research
MOHAMMED SHARIQ KHAN