Mohammed Sufi Akbar
Cloud Support Associate
Pune
Summary
To secure a challenging position where I can effectively contribute my skills and ideas in the work-oriented environment and utilize my experience and to learn in making an organization successful.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cloud Support Associate
Blazeclan Technologies Pvt Ltd
06.2021 - Current
- Monitored VM servers, Memory, Storage, Load Average, CPU utilization and evaluate proper configuration
- Working on ticketing tools (Jira)
- Troubleshooting Infrastructure side and OS Level issues VM hosted on Azure
- Creating the Backup Policy, Maintain Backup/Restoration of Azure VM using Recover
- Service Vault
- Performing Schedule patching using bigfix and spacewalk
- Responsible for ensuring Process and SLA adherence
- Troubleshooting VM related issue’s along with client and MS team
- Provided technical leadership and delivered innovative products and services to address customer specific requirements
- Worked with teams of talented software engineers to define, build and maintain cloud infrastructure
- Diagnosed and executed resolution for server issues
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes
- Identified, analyzed and resolved infrastructure vulnerabilities and application deployment issues
- Worked with cloud architect to generate assessments and develop and implement actionable recommendations based on results and reviews
- VM creation on Azure portal
- User creation on Linux VM
- Patching of Windows and Linux server
- Basic knowledge of Azure Kubernetes Service (AKS)
- Monitoring of Kubernetes Cluster and their services and updated to the customers
- Good knowledge of Linux
- Backing Up Data and making it efficient to restore when needed
- Increasing the size of CPU, RAM
- Securing Data against unauthorized access
Associate
EXL Services Pvt Ltd
06.2019 - 01.2021
- User Creation, File Management, SSH, Job Scheduling, Patching, Disk utilization
- User Administration, Sudo User Administration, Archives management
- File Permissions configuration, Access control list
- Crontab configuration to schedule a job, Partition
- File and Directory linking in Linux, Text edit tools
- SSH (Secure support shell), Special permissions
- Process management, Boot process & Troubleshooting
- Logical volume management (LVM), Logs monitoring
Education
Bachelor of Computer Science Higher - undefined
Poona college of Arts science & commerce
Skills
Red hat Linux, Windows, Microsoft AzureAKS (Azure Kubernetes services)Technical ProficiencyAzureLoad Balancer, Snapshot, Backup, Azure Kubernetes Service (AKS)LinuxUser Creation, File Management, SSH, Job Scheduling, Patching, Disk utilizationUser Administration, Sudo User Administration, Archives managementFile Permissions configuration, Access control listCrontab configuration to schedule a job, PartitionFile and Directory linking in Linux, Text edit toolsSSH (Secure support shell), Special permissionsProcess management, Boot process & TroubleshootingLogical volume management (LVM), Logs monitoring
Certification
Microsoft Azure-104
Timeline
Microsoft Azure-104
02-2023
Cloud Support Associate
Blazeclan Technologies Pvt Ltd
06.2021 - Current
Associate
EXL Services Pvt Ltd
06.2019 - 01.2021
Bachelor of Computer Science Higher - undefined
Poona college of Arts science & commerce