Mohammed Zaid Bangi

IT and Middleware Administrator

Bengaluru

Summary

Detail-oriented Middleware Administrator with expertise in deploying and maintaining middleware platforms. Skilled in monitoring system performance, implementing security protocols, and automating processes to enhance efficiency. Proven ability to collaborate with cross-functional teams to support application integration and data flow. Adept at resolving complex technical issues and providing exceptional support to end-users.

Overview

years of professional experience

Certification

Work History

Middleware Administrator

Accenture

Banglore

08.2023 - Current

Installs, configures, and administers middleware applications, ensuring optimal performance in server environments.
Supports infrastructure for middleware operations, including databases, networking, and server management.
Provides expert troubleshooting and performance tuning for Red Hat Enterprise Linux servers.
Offers 24/7 on-call emergency response support, maintaining high service availability.
Implements automated monitoring and alerting frameworks to proactively address potential issues.
Collaborates with cross-functional teams to enhance middleware solutions and operational workflows.
Resolved 150+ monthly ticketed issues within the set SLA, achieving a 96% user satisfaction rating.
Provided onboarding and offboarding IT support for over 200 employees annually, ensuring smooth transitions.

Education

Bachelor of Computer Applications -

Vellore Institute of Technology

Vellore, India

04.2001 -

Skills

System Administration

IT support

WebSphere

Jboss

Apache Tomcat

Linux

Middleware/Linux Security

IBM MQ

Certification

Red Hat Certified System Administrator (RHCSA)

Timeline