Mohammed Zameer M F
Bengaluru
Summary
Experienced Business Analyst and Project Manager with 9+ years of expertise in change management, process optimization, and system integration. Leading major projects at VMware (now Broadcom, Inc.) including Oracle to SAP migration, data standardization, and workflow automation. Skilled in managing cross-functional teams, stakeholder engagement, and delivering complex projects on time and within scope. Strong focus on aligning processes with business goals, enhancing system efficiency, and ensuring smooth post-acquisition transitions.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Business Analyst 2, Change Management - Booking Operations
VMware India Pvt Ltd
Bengaluru
03.2022 - Current
- Led change management initiatives within Booking Operations, driving process efficiency and system adoption
- Managed key projects, including Project Ascend (Oracle to SAP Migration) and Project VUD (Data Standardization), enhancing data accuracy and streamlining operations
- Directed User Acceptance Testing (UAT) across Bookings, OEMs, and M&A business, ensuring successful system integrations and process improvements
- Spearheaded stakeholder management, collaborating with IT, DevOps, Finance, and Sales for smooth project delivery
- Worked with UI Design teams to revamp system interfaces, creating user-friendly operations workflows
- Post VMware's acquisition by Broadcom, Inc., contributed to the transition team, overseeing system, process, and data alignment with Broadcom's policies
- Led multiple projects to design, test, and implement new workflows and processes, ensuring seamless integration into Broadcom's operational framework
Business Analyst 2 - Booking Operations
VMware India Pvt Ltd
Bengaluru
03.2021 - 03.2022
- Acquired comprehensive knowledge of Bookings Adjustments and M&A uploads, ensuring compliance with VMware's Bookings policy
- Built strong networks with stakeholders, including IT, DevOps, Finance, and Sales, to enhance process and system efficiencies
- Initiated and led organization-wide projects, including the OEM Enhancements project, resulting in simplified input processes, standardized financial reporting, and reduced Turnaround Time (TAT)
- Led the M&A Transition project, serving as the primary POC for M&A-related issues, streamlining workflows, and improving the accuracy of M&A reporting
- Provided production support, data insights, and operational expertise to improve process flows and compliance with internal policies
Lead Analyst (DPO) - Operation Excellence
Oracle India Pvt Ltd
Bengaluru
04.2019 - 02.2021
- Led executive level projects like system migration project from Oracle EBS to Oracle Fusion, managing business requirements, collaborating with IT & DevOps teams, and overseeing system UAT testing for a seamless transition
- Delivered training and updates to enhance the Operations team's performance and process knowledge
- Generated comprehensive financial, performance, and issue trend reports on a weekly, monthly, and quarterly basis
- Partnered with Global Process Owners to implement process improvements, optimizing operational efficiency
- Facilitated solution-oriented sessions with SMEs to address operational concerns and improve workflow
- Supported external audits by reconciling booked orders, invoiced values, and recognized revenue
- Engaged in workshops to stay updated on process updates, acquisitions, and system integrations
Senior Analyst Operation Excellence Q2O
Oracle India Pvt Ltd
Bengaluru
03.2017 - 03.2019
- Mentored new hires, delivered training on CMRB Cloud Process, and facilitated update sessions for the Operations team
- Led stakeholder meetings to resolve disputes, address complex queries, and improve team efficiency in collaboration with Global Process Owners (GPOs)
- Managed team tasks, escalations, and work allocation while acting as the main point of contact for stakeholders
- Oversaw weekly, monthly, and quarterly reports on financials, team performance, TAT, and trending issues
- Led projects to enhance process efficiency, drive automation, and reduce manual touchpoints
- Managed User Acceptance Testing (UAT) for system enhancements, ensuring seamless implementation and liaised with IT teams to resolve system issues and supported auditors (SOX/EY) with transactional queries and reconciliations
Senior Analyst (Credit Memo and Re-bill)
Oracle India Pvt Ltd
Bengaluru
03.2016 - 02.2017
- Mentored new hires and led training on CMRB Cloud Process and Exceptions
- Organized stakeholder meetings to resolve disputes and complex queries
- Collaborated with Global Process Owners to drive team efficiency and process improvements
- Managed team tasks, escalations, and work allocation, while acting as the key point of contact for stakeholders
- Conducted quality reviews and addressed knowledge gaps within the team
- Published daily and monthly reports on CMRB, audits, and system issues
- Assisted with year-end audits and adapted to evolving Cloud business processes through regular update sessions
Credit Memo and Re-bill Analyst
Oracle India Pvt Ltd
Bengaluru
06.2014 - 02.2016
- Analyze invoice disputes and provide the best solutions in line with business processes
- Handle financial reporting by delivering accurate and timely financial data
- Offer solutions for invoice correction, system data setup, and contractual modifications based on client requirements
- Reconcile invoices when customers raise disputes or queries
Education
Post Graduation - Business Administration in Management and Finance
Kristu Jayanti College
Bengaluru08.2016
10th Grade -
Karnataka State Board
Bangalore06.2014
Bachelor's in Computer Application(BCA) - Computer Sciences Degree
Kristu Jayanti College
Bengaluru05.2014
Pre-University(12th Grade) -
Baldwin's Methodist College
Bengaluru05.2011
Skills
- Project Management
- Agile and scrum methodologies
- Effective Stakeholder Engagement
- Financial Analysis
- Team Leadership
- Strategic planning and execution
- Data Analysis and insight
- Change Management
- Technological Proficiency
- Innovation and Creativity
- Workflow Analysis
- Operations Management
Certification
- Lean Six Sigma Yellow Belt Certification(LSSYB)- Various Accrediting Bodies.
- Project Management workshops
- Tableau and Advanced Excel course
- Power BI - Analysis & Dashboards
- Generative A.I and ChatGpt 101
- Beginner Python
Languages
Hindi
First Language
English
Proficient (C2)
C2
Kannada
Upper Intermediate (B2)
B2
Accomplishments
- Achieve your best Award - Managing projects for OEM Business Standardization
- Multiple Quarterly/Monthly recognitions - For delivery of business improvement projects reducing process times, improving quality and simplified operations.
- Successfully delivered System integrations project for Oracle( On-premise-EBS to Oracle Cloud)
Timeline
Business Analyst 2, Change Management - Booking Operations
VMware India Pvt Ltd
03.2022 - Current
Business Analyst 2 - Booking Operations
VMware India Pvt Ltd
03.2021 - 03.2022
Lead Analyst (DPO) - Operation Excellence
Oracle India Pvt Ltd
04.2019 - 02.2021
Senior Analyst Operation Excellence Q2O
Oracle India Pvt Ltd
03.2017 - 03.2019
Senior Analyst (Credit Memo and Re-bill)
Oracle India Pvt Ltd
03.2016 - 02.2017
Credit Memo and Re-bill Analyst
Oracle India Pvt Ltd
06.2014 - 02.2016
Post Graduation - Business Administration in Management and Finance
Kristu Jayanti College
10th Grade -
Karnataka State Board
Bachelor's in Computer Application(BCA) - Computer Sciences Degree
Kristu Jayanti College
Pre-University(12th Grade) -
Baldwin's Methodist College
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