Hi, I’m
Mohan Ananda Rao
Pune
Summary
Strategic Hospitality Leader with over 20 years of experience across prestigious brands such as Accor (Ibis, Novotel), Warwick, and The Oberoi. Unique 'Hybrid Leader' blending high-level Operational Management expertise with Learning & Development (L&D) background. Demonstrated success in maximizing revenue, achieving compliance, and enhancing guest satisfaction through exceptional team performance.
Overview
21
years of professional experience
Work History
Ibis Pune Hinjewadi, AccorPune
Operations Manager
07.2024 - Current
Job overview
- Directed daily hotel operations to guarantee guest satisfaction and brand compliance.
- Facilitated interdepartmental coordination to meet service excellence and financial objectives.
- Oversaw inventory management, ensuring timely procurement of supplies and equipment.
- Collaborated with department heads to swiftly address operational challenges.
- Managed daily operations to optimize efficiency in hotel service delivery.
Novotel Hyderabad AirportHyderabad
Rooms Division Manager
10.2021 - 06.2024
Job overview
- Directed operations across Front Office, Housekeeping, Guest Relations, Concierge, Wellness Centre, and Reservations.
- Enhanced guest experience metrics while ensuring 100% audit readiness and compliance.
- Collaborated with Revenue Management to optimize occupancy rates and average daily rate (ADR).
Novotel Hyderabad AirportHyderabad
Learning & Development Manager
08.2016 - 10.2021
Job overview
- Designed and executed training programs for diverse hotel staff.
- Collaborated with department heads to assess learning needs and identify training gaps.
- Facilitated workshops and seminars to foster ongoing professional development.
Warwick HotelsDubai
Learning and Development Manager
08.2014 - 07.2016
The ResidenceMaldives
Assistant HR and Training Manager
01.2013 - 07.2014
Sarovar Hotels & ResortsPondicherry, Bengaluru
Learning & Development Manager
11.2010 - 01.2013
The SaveraChennai
Outlet Manager – F&B / Training Manager
08.2007 - 11.2010
The Oberoi GrandKolkata
Operations Trainee Program
06.2005 - 06.2007
Education
University of Madras, DDEChennai
BBA from General Management
06-2008
Shri Shakti College of Hotel ManagementHyderabad
DHMCT from Hotel Management
05-2005
Skills
- Operations and inventory management
- Guest service excellence
- Revenue optimization
- Financial analysis
- Training development
- Leadership
- Strategic planning
Languages
English
Proficient (C2)
C2
Tamil
Proficient (C2)
C2
Telugu
Native
Native
Hindi
Intermediate (B1)
B1
Accomplishments
Best L&D Person of the Year – 2018, Accor India.
Timeline
Operations Manager
Ibis Pune Hinjewadi, Accor
07.2024 - Current
Rooms Division Manager
Novotel Hyderabad Airport
10.2021 - 06.2024
Learning & Development Manager
Novotel Hyderabad Airport
08.2016 - 10.2021
Learning and Development Manager
Warwick Hotels
08.2014 - 07.2016
Assistant HR and Training Manager
The Residence
01.2013 - 07.2014
Learning & Development Manager
Sarovar Hotels & Resorts
11.2010 - 01.2013
Outlet Manager – F&B / Training Manager
The Savera
08.2007 - 11.2010
Operations Trainee Program
The Oberoi Grand
06.2005 - 06.2007
University of Madras, DDE
BBA from General Management
Shri Shakti College of Hotel Management
DHMCT from Hotel Management