Mohan Lad

Key Responsibilities:

• Managed daily back-office operations and administrative activities.
• Performed accurate data entry and maintained customer records in internal systems.
• Verified KYC documents and processed customer applications.
• Updated customer information while ensuring data accuracy and confidentiality.
• Prepared MIS reports using Microsoft Excel (VLOOKUP, Pivot Tables, and formulas).
• Managed document verification, scanning, filing, and record maintenance.
• Coordinated with internal departments to resolve operational issues.
• Maintained compliance with company policies and standard operating procedures (SOPs).
• Completed assigned tasks within deadlines while maintaining high accuracy.

Key Achievements:

• Maintained 99% data accuracy in daily operations.
• Successfully achieved daily and monthly operational targets.
• Improved document verification efficiency through systematic record management.
• Contributed to smooth business operations by ensuring timely processing of customer data.