Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Lean Six Sigma Yellow Belt certified
Timeline
Cashier
MOHAN P

MOHAN P

Chennai

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Senior Project Engineer

GIGAMON
Chennai
07.2020 - Current
  • Liaised between departments, vendors and clients to monitor project expenses.
  • Led meetings with internal team members, consultants and contractors.
  • Focused on project monitoring and management by developing forecasts and tracking expenses.
  • Collaborated with quality, risk management and other teams to identify process improvement opportunities based on in-depth BI reviews.

Senior Data Integrity Analyst

Gigamon
CHennai
04.2018 - 06.2021
  • Assessed and investigated interface concerns for inbound and outbound transfers.
  • Worked closely with representatives from different departments to review and fix datasets.
  • Detected and resolved data quality issues and discrepancies for integrity and quality control.
  • Analyzed process data with various statistical tools.

Account Operating Lead

Hewlett Packard Enterprise
Chennai
01.2015 - 04.2018
  • Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
  • Built and maintained productive relationships with customers and internal partners.
  • Acted as main point of contact in matters relating to client concerns and needs.
  • Developed successful customer relationships and quickly resolved service requests to increase sales.
  • Renewed existing accounts by cementing trusting relationships with customers.
  • Kept accurate records pertaining to inventory and account notes, documenting any contract updates and renewals.
  • De-escalated customer interactions by providing alternative tactics to solving problems and satisfying customer needs.
  • Developed thorough understanding of products and service offerings to better upsell and cross-sell to clients.
  • Motivated and worked with onboarding team members to successfully integrate new employees into organization.
  • Communicated progress of monthly and quarterly initiatives to internal and external stakeholders.
  • Listened to customer needs to identify and recommend best products and services.
  • Analyzed sales space capacities based on system parameters, securing high stock availability.
  • Recruited, hired and trained new hires to optimize profitability.

Senior Process Associate

Hewlett Packard
Chennai
07.2010 - 06.2015
  • Supported special projects upon request from department manager.
  • Streamlined departmental processes and procedures to promote better efficiency.
  • Communicated with management, line workers, engineering and customers to understand process improvement areas and collaborate for solutions.
  • Trained staff members to implement and maintain approved and established process improvements in assigned functional areas.
  • Reviewed pilot defects with technical and quality assurance to establish metrics for production.
  • Utilized Six Sigma and Lean charts to analyze production operations.
  • Mastered and applied lean manufacturing principles in researching and implementing new production methodologies.

Process Associate

Hewlett Packard
Chennai
07.2010 - 01.2013
  • Developed process upgrades to improve production rates and reduce costs.
  • Developed and maintained process documentation providing enterprise-level analysis and operational insights.
  • Supported special projects upon request from department manager.
  • Worked manufacturing shifts in various capacities to understand and experience process issues and potential improvements firsthand.

Education

Master of Science - Operations And Supply Chain Management

Pondicherry University
Chennai
08.2015

Bachelor of Science - Computer Science

Alpha Arts And Science College
Chennai
06.2010

High School Diploma -

St Thomas Higher Secondary School
Chennai
06.2007

Skills

  • Project Management
  • Team Collaboration
  • Stakeholder Relations
  • Customer Relationship Management
  • Quality Assurance
  • Complex Problem Solving
  • Documentation and Reporting
  • Verbal and Written Communication
  • Resource Allocation

Accomplishments

  • Developed relationships with [Number] new clients and typically exceeded sales goals by [Number]%.
  • Improved delivery of [Product or Service] by [Action], realizing overall increase in customer satisfaction and cost efficiency.
  • Recognized as Employee of the [Timeframe] for outstanding performance and team contributions.

Certification

  • Certified [Job Title], [Company Name] - [Year]

Lean Six Sigma Yellow Belt certified

  

· Lean Six- Sigma yellow Belt Certified in simplifying the process and Saving One production Head Count to the team. 

Timeline

Senior Project Engineer

GIGAMON
07.2020 - Current

Senior Data Integrity Analyst

Gigamon
04.2018 - 06.2021

Account Operating Lead

Hewlett Packard Enterprise
01.2015 - 04.2018

Senior Process Associate

Hewlett Packard
07.2010 - 06.2015

Process Associate

Hewlett Packard
07.2010 - 01.2013

Master of Science - Operations And Supply Chain Management

Pondicherry University

Bachelor of Science - Computer Science

Alpha Arts And Science College

High School Diploma -

St Thomas Higher Secondary School

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