Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic
Mohan P

Mohan P

Hotel Management
METTUR

Summary

I seek a challenging assignment in your organization that will utilize my knowledge and experience. My aim is to contribute to the objective of the organization and to grow with it. Having an experience in the felds of competition I can be sure of my commitments towards the Company which will endeavor far most in achieving goals.

Professional hospitality worker with proven track record in maintaining cleanliness and order in high-traffic environments. Adept at quickly adapting to changing needs and collaborating with team members to deliver outstanding results. Reliable, organized, and proficient in using cleaning equipment and materials to ensure optimal guest satisfaction.

Overview

11
11
years of professional experience
2016
2016
years of post-secondary education
2
2
Languages

Work History

Front Desk Supervisor

Hotel Devi Towers Salem
11.2022 - Current
  • Provided exceptional customer service, leading to positive online reviews and repeat business from satisfied guests.
  • Trained new employees on front desk operations, ensuring they were well-prepared for their roles and responsibilities.
  • Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
  • Empowered front desk staff by promoting a supportive work environment and recognizing individual achievements, resulting in increased morale and productivity.

Front Desk Receptionist

The Quilon Beach Hotel, Kollam, Kerala
02.2021 - 11.2022
  • Collected room deposits, fees, and payments.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Reservation Associate

Omatra Hotel &Groups
01.2019 - 10.2020
  • Trained new associates on best practices for reservations management, contributing to overall team success.
  • Streamlined reservation processes for improved accuracy and guest experience.
  • Utilized strong organizational skills to manage reservation records accurately and efficiently.
  • Adapted quickly to changes in pricing structures or room availability, ensuring correct information was provided to guests at all times.

TRANING SUPERVISOR

GRAND ESTANCIA
05.2017 - 01.2019
  • Managed a team of trainers to ensure consistent delivery of high-quality training sessions across all departments.
  • Established a culture of continuous learning by implementing regular feedback loops and performance evaluations.

HOUSE MAN

GRAND ESTANCIA
01.2016 - 11.2017
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Kept building entryway glass clean and polished for professional presentation.
  • Contributed to a positive team environment by assisting housekeepers with heavy lifting when necessary.

IET TRAINING

RADDISON BLU RESORT TEMBLE BAY
03.2015 - 05.2015
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.

IET TRAINING

THE ACCORD METROPOLITAN
03.2014 - 05.2014

Education

BSC HM&CS -

Muthayammal college of arts and scince

HSC - undefined

GovernmenHigherSecondary School
Tholasampatty, Tamil Nadu

SSLC - undefined

GovernmentHigherSecondary School
Tholasampatty, Tamil Nadu

Skills

Floor polishing

Personal Information

  • Date of Birth: 04/27/96
  • Gender: Male
  • Marital Status: MARRIED

Timeline

Front Desk Supervisor

Hotel Devi Towers Salem
11.2022 - Current

Front Desk Receptionist

The Quilon Beach Hotel, Kollam, Kerala
02.2021 - 11.2022

Reservation Associate

Omatra Hotel &Groups
01.2019 - 10.2020

TRANING SUPERVISOR

GRAND ESTANCIA
05.2017 - 01.2019

HOUSE MAN

GRAND ESTANCIA
01.2016 - 11.2017

IET TRAINING

RADDISON BLU RESORT TEMBLE BAY
03.2015 - 05.2015

IET TRAINING

THE ACCORD METROPOLITAN
03.2014 - 05.2014

HSC - undefined

GovernmenHigherSecondary School

SSLC - undefined

GovernmentHigherSecondary School

BSC HM&CS -

Muthayammal college of arts and scince
Mohan PHotel Management