Mohan Raj R
Chennai
Summary
Experienced Order Management and Contract Asset Specialist with expertise in contract drafting, review, execution, and risk management. Skilled in opportunity ID creation, PO analysis, approval workflows, and stakeholder coordination. Strong ability to optimize processes, ensure compliance, and enhance operational efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
SME Team Leader
Infosys Bpm,
Bangalore
03.2024 - Current
- Manage end-to-end contract lifecycle, including drafting, reviewing and execution.
- Create Opportunity IDs in the MSX Tool, and set up Deal Shells in Compass One and the MDM Tool.
- Process and review contract amendments requested by sellers.
- Analyze purchase orders (POs), and ensure accurate contract creation.
- Verify fully executed contracts after customer signatures to ensure compliance.
- Assign and manage contract cases, ensuring timely resolution and workflow optimization.
- Provide mentorship and training to team members, improving overall team efficiency.
- Offer hands-on support via Microsoft Teams calls or chat for critical issues and escalations.
- Conduct quality assurance reviews to maintain compliance and efficiency.
- Plan and allocate resources effectively to meet deadlines and business objectives.
Executive Procurement
Synergy Maritime Private Limited
Chennai
04.2023 - 01.2024
- Managed procurement of store items and spare parts for vessels, ensuring timely delivery as per vessel requirements.
- Coordinated procurement across multiple countries, sourcing store items locally when possible.
- Ensured all spare parts and essential supplies were delivered to vessels at designated ports on time.
- Procured spares from the original equipment manufacturer (OEM) or the country where the vessel was built.
- Processed vessel requisitions by floating inquiries to vendors, obtaining quotations, and coordinating with the Technical Superintendent (TSI) for approval.
- Tracked and monitored spare parts movement from procurement to final delivery.
- Arranged delivery of spares and store items to vessels, as per operational needs.
- Conducted vendor comparisons and negotiated pricing to ensure cost-effective procurement.
- Provided additional procurement-related support services to vessels.
Order Management Specialist
Tata Consultancy Services
Chennai
11.2017 - 09.2022
- Processed sales orders based on purchase orders (POs) received from sales representatives.
- Coordinated with warehouses for timely equipment delivery.
- Created serial records and generated invoices upon receiving proof of delivery (POD).
- Managed service contracts, ensuring proper documentation and periodic billing.
- Oversaw order inflow, assigned tasks to the team, and ensured month-end closure.
- Processed credit adjustments for incorrect or excess billing.
- Coordinated equipment returns and transfers to warehouses.
- Handled contracts for customers.
- Resolved complex billing issues through direct client interaction.
- Processed sales orders and invoices using SAP.
- Maintained daily dashboards and handled customer query tickets.
E-Commerce Executive
Abhivairavan plumbing Co
Chennai
09.2016 - 08.2017
- Managed online sales operations across platforms such as Amazon, Flipkart, Snapdeal, and Paytm.
- Processed sales orders, coordinated with warehouses for packing, and timely delivery.
- Monitored pricing strategies on seller dashboards, and analyzed competitor pricing.
- Maintained warehouse stock levels, ensuring efficient inventory management.
- Handled customer inquiries, complaints, and sales leads, providing prompt resolutions.
- Managed order fulfillment, tracking deliveries, and coordinating with logistics teams.
- Processed product returns, ensuring accurate stock reconciliation.
- Updated daily sales dashboards, and assisted with month-end closing.
- Demonstrated strong analytical and problem-solving skills in a fast-paced e-commerce environment.
Education
B. Com -
Guru Nanak College
Chennai04.2016
HSC -
Dr. Vimala Convent Higher Secondary School
Chennai03.2013
SSLC -
Swami Vivekananda Higher Secondary School
Chennai03.2011
Skills
- Contract Drafting and Negotiation
- Procurement and Supply Chain Management
- Sales Order Processing and Order Management
- Vendor Management and Price Negotiation
- Logistics & Inventory Management
- Quality Assurance and Compliance
- Risk Management and Escalation Handling
- Customer service and query resolution
Certification
- Star Performer of the month – Nov & Dec 2019 and 2020 for handling huge volume.
- On The Spot Award - for completing the workload with extended work hours, multiple times.
Technical Profile
- SAP
- Mainframe
- Macro
- MS Office
- Shippalm
- Compass one
- MDM
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Collaborated with team of [Number] in the development of [Project name].
- Supervised team of [Number] staff members.
- Achieved [Result] through effectively helping with [Task].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Work Preference
Work Type
Full TimeQuote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
SME Team Leader
Infosys Bpm,
03.2024 - Current
Executive Procurement
Synergy Maritime Private Limited
04.2023 - 01.2024
Order Management Specialist
Tata Consultancy Services
11.2017 - 09.2022
E-Commerce Executive
Abhivairavan plumbing Co
09.2016 - 08.2017
B. Com -
Guru Nanak College
HSC -
Dr. Vimala Convent Higher Secondary School
SSLC -
Swami Vivekananda Higher Secondary School
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