Mohan Ramesh
Bengaluru, Karnataka,
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
1
1
Certification
Work History
IT Support Specialist
Consilio
Bengaluru
01.2022 - Current
- Worked flexible hours across night, weekend and holiday shifts
- Demonstrated respect, friendliness, willingness to help wherever needed
- Applied effective time management techniques to meet tight deadlines
- Adaptable and proficient in learning new concepts quickly and efficiently
- Resolved problems improved operations and provided exceptional service
- Proven ability to learn quickly and adapt to new situations.
Senior Executive
ICICI Bank
Bengaluru
09.2021 - 12.2021
- Collaborated with senior management to develop strategic initiative and long term goals
- Clarified roles, responsibilities and expectations of staff
- Identified opportunities to improve business process flows and productivity
- Increased the company's growth through collaboration with sales and marketing departments.
Site Engineer and Manager
SPG Highway Constructions
Vellore
01.2021 - 08.2021
- Ordered and tracked delivery of construction materials and supplies from vendors
- Created work schedules and adjusted as needed to meet project deadlines and keep shifts properly staffed
- Identified and resolved potential structural issues
- Interacted with the state and local agencies concerning compliance with quotes and regulations
- Supervised various municipal works and modernization projects and performed line and grade surveys.
Site Engineer and Manager
Dolphindream Infra Projects.LLP
Bengaluru
09.2018 - 01.2021
- Visited project sites during construction to monitor progress and consult with contractors and onsite engineers
- Developed SOP's and change controls pertaining to set up maintenance and operation of equipment, facility and utilities
- Suggested process and technical design changes to improve performance and efficiency
- Recorded daily events and activities in site diary to evaluate process and improve productivity.
Education
Bachelor of Computer Applications -
Annamalai University
01.2021
Masters in Business Admistration - Entrepreneurship (Pursuing)
Mizoram University
BengaluruSkills
- E-discovery: Sightline, Relativity, FTP and Brainspace
- Employee support for applications, network and hardware issues – including ActiveDirectory, VPN, Citrix and 365
- Staff education, training and mentoring
- Application testing (monthly maintenance)
- Active listening and feedback incorporation
- Teamwork and collaboration
- Quick learner of modern technology
Certification
- Sightline certified administrator
- Masters of Slack and Teams
- Masters of Mobile
- ServiceNow IT Leadership Professional certification
Personal Information
- Date of Birth: 01/27/1997
- Nationality: Indian
Languages
English,Kannada,Tamil,Telugu,Hindi
Declaration
I hereby declare that the information provided above is true to my
knowledge.
Timeline
IT Support Specialist
Consilio
01.2022 - Current
Senior Executive
ICICI Bank
09.2021 - 12.2021
Site Engineer and Manager
SPG Highway Constructions
01.2021 - 08.2021
Site Engineer and Manager
Dolphindream Infra Projects.LLP
09.2018 - 01.2021
Bachelor of Computer Applications -
Annamalai University
Masters in Business Admistration - Entrepreneurship (Pursuing)
Mizoram University