Opera
Mohan Shinde
Assistant Housekeeping Manager
Karjat, A. Nagar
Summary
Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
8
8
years of professional experience
7
7
Certifications
3
3
Languages
Work History
Assistant Housekeeping Manager
Courtyars Marriott
09.2023 - Current
- Placed orders for housekeeping supplies and guest toiletries with the maintaining budget and room profitability.
- Maintaining high cleanliness score
- Coadunate with the engineering team to Maintaining high maintenance and upkeep score.
- Handling guest complaints and taking feedback from guest that where we can improve our services.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Worked with front desk to respond promptly to all guest requests.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Negotiated contracts with vendors to obtain favorable and cost-effective terms and conditions.
- Provide training to team as per the operation need.
Housekeeping Executive
Courtyard Marriott
09.2021 - 08.2023
- Taking Daily Briefing
- Taking required training of associates (Demonstration, Skill based, Knowledge based)
- Handling GXP
- Handling Guest complaints
- Taking feedback from guest
- maintaining registers and files (Lost and Found, GCPM, Vendor....)
Housekeeping Associate
Courtyard Marriott
03.2018 - 09.2021
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
Housekeeping Associate
Keys Prima Parc Estique Vimannagar
10.2016 - 03.2017
Industrial Trainee
Fortune Inn Jukaso
05.2016 - 07.2016
Education
Hotel Management And Catering Technology - Hospitality
SIBHM
Karad, Maharashtra 04.2001 -
High School Diploma -
Dada Patil Mahavidhyalaya
Karjat 04.2001 -
Skills
Employee Evaluations
Ordering all Supplies
Task Assignment
Staff Evaluations
Budget Administration
Supply Inventory Management
Training and Mentoring
Software
Certification
Associate of the Month Front of the house
Timeline
Embark training completed
10-2024
Trainer / Taskforce at Fourpoints by Sheraton Viman nagar Pune
10-2024
Certified Departmental Trainer
02-2024
Manager of the month
01-2024
Assistant Housekeeping Manager
Courtyars Marriott
09.2023 - Current
Housekeeping Executive
Courtyard Marriott
09.2021 - 08.2023
Executive Of the Month Front of the house
03-2021
Associate of the Month Front of the house
01-2021
Associate of the Month Front of the house
09-2018
Housekeeping Associate
Courtyard Marriott
03.2018 - 09.2021
Housekeeping Associate
Keys Prima Parc Estique Vimannagar
10.2016 - 03.2017
Industrial Trainee
Fortune Inn Jukaso
05.2016 - 07.2016
Hotel Management And Catering Technology - Hospitality
SIBHM
04.2001 -
High School Diploma -
Dada Patil Mahavidhyalaya
04.2001 -